Do not forget beginner's mind, Chang letter Tatsu to build the home-based intelligent service platform for the elderly

Coming home for the Chinese New Year is like a permanent magnet, which touches the heart of China forever and ever. No matter any hardship can not stop the pace of reunion. Spring Festival gives us a warm space, let us calmly to reunion, to Thanksgiving, to express that filial piety and conscience. However, the holiday will eventually pass, when we re-go to work, whether to notice the aging parents Shuangbin and how much white hair, not willing to show a little frustration in the eyes? Because the next day, gather less and more, the elderly to face alone those who are powerless in our view simple trivial.

"Disease eye less sleep non-shousui, old heart more feeling and spring." After the light of the fire, it is 60 people. Bai Juyi's New Year's Eve also shows the sadness and frustration of the old people. Decades of family planning policy has created our country's unique family structure, as a child, we need to be in the family, work, filial piety between the difficult balance and choice, how to support the elderly, so that their old age, is not an individual family problem, but a universal social problem.

As one of the earliest enterprises to research and development of the old-age service platform, beginner's mind has been engaged in the research of intelligent old-age service platform with advanced Internet technology, communication technology, call center technology, satellite positioning and telemedicine technology since 2007. Using the intelligent technology of the platform to coordinate the efforts of the whole society to pay attention to the elderly and provide considerate, timely and thoughtful service for the elderly. Over the past few years, through unremitting efforts, the platform constantly iterative upgrade, from the initial community service platform HCP2000 to the latest home-based intelligent service Platform HCP3000 version, lasted 5 years. The latest version of the upcoming release has been implemented:

1, the Operation level platform: supports the large administrative organization the operation level platform, one platform covers the whole province or the city.
2, multi-level service support: Support Province, City, district, street, community node. Each node can set up agent service personnel to manage the regional business.
3, Multi-terminal support: Support fixed telephone, special pager, mobile phone, watch, medical terminal access.
4, base station and GPS positioning: through the self-developed positioning service platform, provide location and track services.
5. Archives for the elderly: complete information for the elderly, family information, health data management.
6, a key call: daily service according to the Green Key, emergency press the Red key, a key to access the service center.
7, Active Care: through SMS, voice and other forms for the elderly to provide holiday, weather, health care and other care services.
8, data and map linkage: received the call, the old person data, location map linkage display.
9, emergency Help: Service Center map real-time display of the elderly location, nearby hospitals, police stations, SMS, voice quickly notify the elderly relatives, start the emergency rescue work order process, send rescue team to find, rescue the elderly.
10, multi-party interaction: a key to establish multiparty calls, the elderly relatives, 110, 120, service center multi-stakeholder participation, timely relief, grasp the precious rescue opportunity.
11, remote medical data collection: Through the remote medical equipment to automatically collect the elderly physiological indicators (such as blood sugar, blood oxygen, blood pressure, heart rate, etc.), and provide health recommendations report.
12, closed-loop electronic work Order Processing: From Orders, dispatch, provide services, complete work orders to return feedback, final rating, automatic completion of work order flow, real-time tracking work order progress, the formation of closed-loop management. For the regular periodic service, can also carry out work order presets, timing automatic dispatch, simplifying manual operation, improve work efficiency.
13, work orders: work orders under the dispatch, orders, replies are all through the application of the end of the completion, convenient and fast.
14, affection care app: Elderly relatives or guardians can install affection app (support Android and Apple), timely understanding of the position of the elderly, walking track, see the elderly physiological indicators, health recommendations report, for the elderly to book home service items, emergency use tracking function, remote Start the old man mobile phone GPS module , real-time tracking location, quickly find the elderly, the first time to help.
15, the Electronic activity area annotation: The old person leaves the activity area, the service center will receive the alarm.
16, Fall alarm: When the old man falls, the detection device to the platform Alarm, service center immediately response, start emergency treatment mechanism.
17, Large screen display: Provide service center running dynamic map, put into led large screen display.
18, Service Rating: Service organization service quality rating, elimination of non-standard cooperation units or priority to the Quality service Unit dispatch.
19, financial settlement: Statistics of the number of service items dispatched and costs, and service agencies to settle.
20. Volunteer Management: Registration and unified management of social volunteers.
21, multidimensional statistical report: Provide dozens of statistical analysis report, timely understand the platform operation status.

Chang Xinda will continue to focus on the old-age service platform and community home care model research, and constantly improve the elderly service products, for the realization of "Chinese-style pension dream" to do my best.

Do not forget beginner's mind, Chang letter Tatsu to build the home-based intelligent service platform for the elderly