Do telemarketers buy your "feeling ??

People who have been doing telemarketing for a relatively long time will have this experience: Sometimes, customers do not buy their own products, but because they talk about each other on the phone and the atmosphere is very harmonious, the conversation was pleasant. Finally, the guests placed orders in this rare and pleasant mood.

The following is a scenario:

Telemarketing CLERK: Hello, Mr. Li! I'm Ms. Shu from China Unicom.

Customer: Hello, Ms. Shu.

Telemarketing CLERK: Mr. Li, what happened to you yesterday? Why does the phone keep shutting down. Our shipping sales staff have been looking for you for a long time and have not found you. This is because I was criticized by the leaders yesterday and said that I am very upset when I dispatch orders. But I don't think there is anything, because I know that you will not shut down normally. I am worried about what happened to you, so I called you early this morning, are you okay?

Customer: I'm fine. Thank you, Ms. shu. I am very glad to meet you. I think you are a very good person. Here I want to say sorry to you. It was my fault yesterday, because after calling you, I suddenly felt that I do not need such a card yet, but I am sorry to tell you, so I'm very sorry for the shutdown! It brings so much trouble to your work.

Telemarketing CLERK: Mr. Li, don't say that. In fact, you have a hard time doing this. I'm very happy to hear what you just said, because you are sincere and treat me as your friend. What industry do you want to do with Mr. Li?

Customer: I am mainly engaged in Garment Processing.

Telemarkeer: Is it your own Garment Processing Factory?

Customer: Yes, yes.

Telemarketers: I think you are not a local speaker. Can you tell me where you are?

Customer: I am from Sichuan.

Telemarketers: Sichuan, really? That's not easy. It's really amazing that a foreigner can own his own factory in a highly competitive place in Guangdong! I am from Sichuan, too. You see, I am still struggling!

Customer: Yes? So clever! You are still young, and there are opportunities.

Telemarketers: Let's talk about this. I'll call you brother Li. Don't you mind?

Customer: Well, it's nice to call me brother Li.

Telemarketing CLERK: Mr. Li, how long have you started your business?

Customer: more than 8 years.

Telemarketers: It's really not easy. Do you have to work hard to start a business?

Customer: Okay.

Telemarketers: Are your family here?

Customer: Yes, my wife and children are both here.

Telemarketing Clerk: What is the work that Jack is doing now?

Customer: works as a financial engineer in the factory.

Telemarketing Clerk: It must be very hard. You must take care of her. I heard you say you have children. Are you a boy or a girl?

Customer: a daughter.

Telemarketing Clerk: It's really a daughter. I like girls the most. How old is the little guy?

Customer: Just two years old.

Telemarketing staff: two to three years old children are the most lovely ages. I have time to spend the next day. Will you take your daughter with me? I have some children's toys for her.

Customer: Well, you must come here!

Telemarketers: It's up to you! Can you help me with this?

Customer: Let's talk about it!

Telemarketing staff: Can you introduce your company's employees to buy my cards?

Customer: Yes. No problem. I didn't expect to buy some cards for my employees yesterday. I 'd like to hear you talk about it. To be honest, your cards are actually quite affordable. Now I will order 10 for my employees.

Telemarketers: Okay. Thank you very much. We will invite you to dinner later. I told our colleague to send the card this afternoon. You must stop it.

Customer: Okay. Do not shut down.

There is a poem "life is precious, love price is higher", love is a beautiful feeling. Some people can sacrifice their precious lives for love. Telemarketing experts are able to cultivate a very special atmosphere in telephone communication, so that customers can immerse themselves in a pleasant feeling. How can they achieve this?