Elementary Introduction to Quality management

Recently frequently out some things, let me feel some things to say, not to criticize who or some kind of system, just talk about my own views on quality management.

My staff H (my tutor, H Apprentice) often appear procedural loopholes, so that the group's internal leadership often shout me (and he) to lead criticized, asked "why there is such a mistake, self-test how to do" The question, "business understanding is not thorough, self-test is not comprehensive" and the like, it is really this way, H is always a bit unsure about the problem, self-test, and no environment, time and card is very tight. The test room is also the same, so many points will be the problem of the error flow to the customer site. Then the leader questioned "how do you do this audit, why do not check out the problem", there are some of your words in the wrong, and then a variety of education, and then nothing. In short, let a person dejected criticism!

In fact, on the other, these questions are really just H employees ' problem? Does a team have to rely solely on the ability and self-consciousness of H employees, as well as the auditor to ensure quality?

H staff in the revision process encountered problems, a lot of details of the problem, I understand some, but not the right, need to ask the relevant person to the past, but this means that a lot of time to invest, and the manager believes that this time is enough, behind the other tasks pushed over, you as the development, must be done within the stipulated time. At this time in the management has begun to bury the seeds of the loopholes, as a project manager, oneself is also a development background, when the biggest problem of knowing the program comes from, do not know what to encounter the process of the problem, forced to advance the progress, will inevitably lead to the quality of risk. The typical thing is to ask for speed, and then ask for quality afterwards.

In addition, the development of why the task is always encountered problems, and it takes a long time to solve. In the long run, is not the lack of training caused by it. It is often wrong to assume that each development will take the initiative to learn, overtime to supplement business support and system-related understanding. When known people are inert, and in the relatively high-intensity work under pressure, there is no time to replenish themselves, occasionally set aside a little space, will also be used to supplement sleep or to fill the lack of ordinary family with less. In the short term, the development of the common needs of the development of the test environment (more internal systems, the development environment is relatively slow to build) on the lack of, also led to the developers in the self-test, there is not enough time to get the environment. What about that? Simplify your testing! And then.....

Audit person link, simple audit code, can see the problem to only blame, at most also to examine some code is not standard, very obvious logic error, code development deviation big problem. There are a lot of reviewers who are purely walking through the scenes. From my own point of view, although a lot of things, I think in the audit or try to spend time to go in, but still can't avoid all the loopholes in my hand to end.

Then say the test (Test room) Link, many testers do not understand the business, business understanding is more from the development there, ask the development of understanding of the problem, test can pick out the fault? In addition the test time is also compact (set the final time, each link urged), in many cases is also measured under the point, in the whole process, or the related surface, will not go to test.

Finally, it is inevitable that such a problem should be left to the scene! These things really do not scold the development of the responsible person or the specific development will be able to avoid the next problem. The real problem is management chaos. There are some problems in the personnel staff is actually a team of normal phenomenon, the role of managers is also reflected here. A team at any one time, can not exist everyone is an elite, in other words, if each employee has a very high awareness, have a strong learning ability, are elite, that the team does not need managers.

Elementary Introduction to Quality management