Every good seoer should be an excellent customer service first.

I remember the last time I watched Boston interview with CEO Gege, he said he would take a day off every month, and so did other executives. Also insist to see the complaint letter, in fact, we SEO operators are very necessary to become an excellent customer service. Because only to become a good customer service we can always grasp the needs of users, grasp the latest changes in the market, with the pace of the market. Only in this way we will not be eliminated, if we can grasp the trend, then we can become the industry leader. If we react in time, at least we will not be eliminated. But many companies ' seoer and customer service are far from the word. Customer service is a dedicated person responsible, and the site is not closely related to the owner of this.

Of course I also see this aspect also has to do good company, some company's seoer each other for the technical personnel each other for the salesman. In fact, Seoer is a salesman, need to have a deep understanding of their products, at least to be able to answer the customer's questions. This is a standard salesperson, and only often communicate with customers to know what kind of information customers need. We can provide what information to customers, if we are to do sewage pump, the author of the statistics on this product, the customer asked the most of the two issues are environmental protection and durability. Because the sewage pump to draw all kinds of water with impurities, so the use of time is more troublesome, not accurate assessment. Therefore, this is the most concern of customers, but also the most worrying problem.

As the last time Ma Yun in the Network business conference proposed three development direction of Alibaba, platform, data, finance. The data are the radar of the electric dealers, if there is no guidance on the data. We seoer so-called user experience is by guessing, by guessing the SEO is very unstable, even can say very dangerous. We must provide data to the user according to the information, according to the data to adapt to market demand. So whether it is sales or optimization data is our point of light, the site at the beginning of the establishment of our hands is not any data. It's basically just a look at what good competitors do, and then do it based on some feeling and experience. So just did not have to go through the data to guide the site is not really meet the needs of users of the site. We need to communicate with customers in the process of understanding the customer, understand the product, understand the latest market trends, according to the data in a timely manner to adjust the content of the site.

If a recruitment site, summer recruitment English teacher Counseling is the largest user needs, we should be based on the requirements of the content of the site layout. For the largest demand for our content layout to the most conspicuous place, and then is the summer to recruit Chinese teachers, math teachers and so on, according to the size of the need to arrange. If when the summer vacation past, the current need, now there is no, at this time our site has to be based on data to make new adjustments. In fact, the market is not a layer unchanged, this is the vast number of SEO must have a deep understanding. I have seen some websites that have never changed since the layout of the face that was born. This makes me feel very bad, because this era is forward, the industry is not static, we need to adapt to these changes to constantly adjust our website, so that our site is constantly in the user experience the best state.

If one day there are customers directly to tell you that I want to buy your site which things, the premise is of course this is not an old customer. When a new customer buys your product without asking, it says that the content on your site has answered the question he wants to ask. No doubt this site's user experience, data analysis, site content layout is quite good. Let the user in the shortest possible time to find the question that makes it puzzled, and find the answer, dispel its various doubts. So that people come up directly no longer consult any problems directly to buy products, so that the site really do not close the shop. At present, the author pursues the user needs of the realm is such, although this may not be done well, but at least to the right direction forward. Today to share this out, but also hope that you can have such a sense, do really excellent website. Do not have nothing to do every day outside the chain, more communication with users, according to the data guide to do excellent user experience, do excellent website.

The data must be complete, the more all the better for us. In fact, the best and most effective way to get data is to communicate with customers directly, so we are seoer or business personnel should be an excellent customer service. Because only in this way can we get the most important data. When I was working in a company, the technical and customer service work was separate, and the technology was specialized in technology. The guest service is responsible for answering the user's questions every day, at this time I as a technician, I let customer service every day to chat with the user to record all the chats, I am looking at the user to ask the most of what is the problem, I have summed up to do a summary, so as to adjust the content of the site, the author occasionally also experience customer service, in-depth user. The website is also able to save a lot of customer service time, is completely a winning situation. So that these sites are in a competitive position for a long time, because this is true from the user experience.

So I suggest seoer more understanding of product knowledge, at least understand the product to be able to do a customer service. Occasionally do a guest suit, because customer service this data is the most important of all data. So the author's title is that every seoer should be an excellent customer service. While the content is about using the data to guide the user experience. Believe that the use of data to do the user experience that we all know, but aware of the seoer of the customer service problem is still a minority, I hope we have seen after the reflection, thank you, the article content by the Taiwan Spring Pump http://www.shuibeng0769.com/original Share, I hope you have a further understanding of the user experience, thank you.