Exchange 2013 OWA failed email search troubleshooting

Exchange 2013 OWA failed email search troubleshooting

Problem: After receiving feedback from the user, exchange 2013 OWA failed to search for the email, prompting "your search did not return any results", for example, but outlook search is normal.

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Open the EMS command line tool, get-mailboxdatabasecopystatus, and we can see that the contentindexstate status fails, prompting failedand...

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Find the database path corresponding to the failure status, and enter the command get-mailboxdatabase | FL name, * path *

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Find a folder with "guid" and "single" and rename it to another name. If you cannot modify the folder, stop the Microsoft Exchange search service.

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After renaming, we restart the Windows exchange search service. We found that the contentindexstate status is failed. Please wait patiently. We recommend that you restart the server.

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After a few minutes, the contentindexstate state is displayed as "crawler", and the Content Index status is re-built. This process may take a long time and we have to wait.

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We are using OWA to try the email. We are pleasantly surprised to see that there is no error. You can search for it, as shown in figure

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After a period of waiting, the content index status finally resumes normal.

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This article from the "Zhou Ping's Microsoft technology exchange platform" blog, please be sure to keep this source http://yuntcloud.blog.51cto.com/1173839/1568202

Exchange 2013 OWA failed email search troubleshooting