Feedback content of game operation sentiment

A. Today in the group to see someone spit groove operation of pressure is very large, combined with friends because the KPI is not standard, resulting in the case of dismissal, it seems to do is the most bitter the most tired of the work, and then the group inside the bigger picture molecule can not see, out sprayed two sentences, the main question is: What did you do, who did not

Two. The actual content of the operation is indeed very miscellaneous, because the operation as a central link, almost docking the project's overall content, from research and development to market, business, advertising and customer service, because the scope of the work is very wide, so the face is very wide, but the core of the operation is only one, that is responsible for the game's revenue, which

1. Operation is only the central link, when the project can not meet the expectations, how reasonable to assume responsibility?

2. How is the operating time so complex that it should work as an operational specialist or as a project manager in an effective and reasonable way?

Because of these two aspects of the question, so the operation of the most of the contents of the groove is: This is not my responsibility, why blame me? Things so miscellaneous, feel nothing to do time on it! There seems no point in doing these things! In response to this question, I have my answer:

As to the reasonable responsibility, when the result is not good, need to carry out the responsibilities clearly, we ask questions, we ourselves in the incident did something? Generally speaking, as an operator, in the game operation process, need to have in-depth thinking and feedback, summed up the current problems, possible problems, what the players have feedback and other content, these are the functions of the operation, of course, do these work, but also need to carry out the correct and effective feedback, Do you sort out the suggested documents, the game Operations report and so on, whether through the correct flow of the game's problems presented to each key party, and whether to summarize the problem, and write a good proposal guidelines, organize meetings to discuss, and so on, when these have been done, the game revenue is still not up to the KPI, Then the responsibility must not fall to your body, at least you also did what you should do to get content!!

The second part is about the daily work of the content to feel, first we need to clear the content of the operations manager, the operations manager is usually not only responsible for a game, and the operations manager is directly responsible for the game revenue, so the operations manager will need to plan for the operation of the game, the implementation of planning and promotion, This one of the development of business plans to the players, the entire life stage of the project to control, and put forward relevant proposals, according to the status of different products of the proportion of the environment, when there is only one game, according to the game life stage to formulate optimization or recommendations, operational optimization recommendations mainly focused on game content optimization, Advertising, version update, according to the content of player feedback to adjust the version of the game, and so on, and the operation of such content will require the support of the operator, but a mature operations manager should have their own judgment, because the Commissioner's content is not necessarily realistic, so operations managers need to visit the front line, often visit the player group, Communicate with players, experience the game in depth and more!
As an operational specialist, the first thing you need to know about yourself, because the operations manager will not be big and small things are handled and responsible, so the operations Commissioner to deal with more confusion and a sense of purpose, this is the time to experience an operational Commissioner, the Commissioner needs to have a comprehensive understanding of their work, Make clear what part of the work to be done, what proportion, a good operating officer should also establish a suitable work form; This is only one, is to view the overall situation, name it, and the other is the growth point, from the point of view of the operations manager, for the game to develop appropriate strategic tactics, and to report the work in time to the operations manager, to support the effective operation of operations.

Summarize the above content, then set the title, operations need to do two feedback, one is internal, one is external, internal feedback refers to the effective feedback to themselves, external refers to the information obtained by the effective feedback to the outside world;

In the internal aspect, we need to do a conscientious, often summarize and summarize, in order to precipitate more operational knowledge;

On the external side, we need to be an active person, to effectively collate the aggregated information and present it to all key parties in an intuitive and effective manner.

Feedback content of game operation sentiment