Five aspects of how to make your customers really like you

Do your clients really like you? Do they like you sincerely? As an SEO, perhaps webmaster you will say, whether the customer likes me, as long as the final project can achieve their expected effect, the other does not matter. Is this really the case? Our webmaster is an optimization machine without feelings, without communication or even thinking?

The author thinks that "affinity" can influence the work relationship of stationmaster and project success to a great extent. A lot of webmaster will retort, optimization depends on the executive force, focus on the results, and the relationship between customers is not important, so let me tell you, if you have such a mentality, then your work can only roll in situ, without any improvement.

As an SEO webmaster, and customers to deal with this is unavoidable thing, even when you have not opened the introduction of our optimization ideas, customers will open their own to explain their metrics, very simple but also very cold: "I want to see XX in Baidu Home"

　　

The statement of indifference again and again hit the head of the webmaster, you have not shown your grand blueprint, the customer has created a mountain path for you, then you will suddenly realize that no matter how hard you work, if your customers do not like you, really do not like you, then you are finished.

When not discouraged, not all failed projects are doomed to failure, there are a number of simple project management skills and tasks, can make your customers like you more, increase your chances of success.

1, the Oath of victory

Any project start is very exciting, first impressions are very important. A few days before you take over the project notice, you should be prepared for a "quick win", a comprehensive plan for the project, identifying the site from its own purposes, taking the fewest resources to solve the problem, and letting the customer see the results first.

Don't worry, you're using more time in this area, when the end result is very obvious, not only customers like to work with you, can listen to some of your suggestions, and for new customers, they will like you more, because you solve things quickly, you let them find a greater profit opportunities, You've brought them an excellent decision.

2. Pre-delivery and collaboration

If you are not working with a client to deliver and write before work, you are wrong. Many webmaster will think, why spend a lot of time and energy in writing and customer optimization work things? The purpose of this is to let customers know that in our optimization work, always put him in the first place.

You can get a lot of feedback through email and work, and you can ask the customer any questions they've always wanted to try, and such contacts can give you more loyalty points. Confirm some ideas by delivering related recommendations and move quickly toward the customer's goal.

3. Call your client

If you find it difficult to communicate face-to-face with a client, but in order to get a chance to negotiate a point of contact, pick up the phone call to your client this simple action can let you speak freely, no agenda, no one to disturb, sometimes you can talk with customers about the setbacks encountered, listen to their things, promote each other's "Feelings."

This allows them to feel your concern, and at the same time enjoy a project growth and frustration of happiness and Shi Cou, to find a job together, after all, people are emotional animals.

4. Visit your Customers

If you just think of your client as a voice on the other end of the phone, there is no intersection except work. From the customer's point of view, I pay you, you should follow my way to work; from the webmaster point of view, I just take money to work, imagine such a working environment, stationmaster you feel very comfortable?

Try to go out and play with the client, a meal may be a miracle in between eating and playing to solve, from a new vision to deal with the problem, to understand the customer work outside of things, so that customers think you are a know to work and living quarters separate interesting people, so they can believe you in life to do so, You will also have your own ideas and trust in your work.

5. Complete the work they do not require

In response to this, the webmaster would think, "Why should I volunteer for free work?" The idea is understandable, but if you want to exceed the customer's expected results, then you do the extra work, whether it's completing an additional competitive analysis or a small link-building, which is a key to success.

This is a great opportunity to show the customer a larger project vision because of your "free" work, to show them integrity, to improve on some initiatives, and to open up greater opportunities for them.

A successful SEO webmaster logo is to establish good interpersonal relationships and provide high-quality work, we often fall into high-quality work and neglect of interpersonal relationships, this to the webmaster, success may come more difficult.

Thank you for your attention http://www.51baiduseo.cn This is the source of the manuscript!