Five key capabilities of Microsoft Dynamics

1. Integrated Communication and collaboration.

You need to conduct synchronous communication between the Engineering Department, manufacturing department and subcontractor. For example, if the engineering department changes the design, the Operation Department should immediately know the details.

Your communication solution needs to be integrated with the ERP system to ensure that the subcontractor can support the engineering department's increased agility. Product Data Management and CAD and
Microsoft ERP solution
Integration helps customers improve product design. Engineers can briefly understand the errors reported in the design sketch, and the manufacturing department can confirm the final design.
Enterprise portal allows you to share information with the right people in your system at the right time through the Web, so as to promote enterprise development and make your customers satisfied.

2. excellent customer service.

It is not enough to conclude a contract or conduct sales. You need to provide excellent after-sales services to maintain customer loyalty.

Microsoft Dynamics for on-site service management enables you to track projects (from design to "by manufacturing" configuration ). Bottom line: Your service staff will be able to provide the right service-the key first step in providing effective preventive maintenance.
Microsoft Dynamics CRM allows you to gain deep customer knowledge based on your past experience to help you determine and meet or exceed your SLAs and contractual requirements.

3. accurate valuation and quotation.

You can maintain a standardized product line and use your previous experience to recommend the most effective products and equipment to your customers, so as to efficiently align your capabilities with customer requirements.
Microsoft Dynamics demand planner helps you increase the capability of planning standard product components to shorten the development cycle.
In many cases, finding omissions or errors afterwards will bring the greatest challenge. Microsoft CRM helps you accurately record customer requirements and reuse relevant information in future quotations.

4. Flexible Production Planning.

Production planners usually make great efforts to separate and clarify the work so that existing resources can be aligned with specific customer requirements. When problems occur during the production process, the planning or engineering department needs
Change the process. However, in many cases, these changes will be lost in the aggregated production activities and data. Microsoft
Dynamics supports order-based design, order-based production, inventory-based production, or hybrid production. You can decide and define best practices and how to execute the planning system

5. efficient project management.

Good project management can help you provide timely accounts for resources such as raw materials, productivity, engineers, service personnel, maintenance paths, and relaxation time. In addition, it helps you confirm the complete status of the task and provide the overall status of the project.

Microsoft Dynamics for Project

Management, you can determine the budget, manage the accounting, view the current cost, and track all activities and resources related to the project according to different settings. You can also use the knowledge and content from existing or previous projects to improve the process to avoid errors.