Cisco Unified Communication Project features

Now it seems that unified communication is not a new topic. However, Cisco, as the first Cisco to propose unified communication, has provided a lot of help for the platform construction brought by the integration of communication services to enterprises. Now let's take a look at several Cisco Unified Communication projects.

Enterprise status and instant messages on the Internet

CiscoUnified Presence Server adds another layer of functionality to the tool, including Cisco uniied Personal Communicator. With dynamic status information on the Internet, users can view the status of their colleagues in real time to reduce the "telephone tracking" problem and increase productivity. The Cisco uniied Presence Server also provides a standard-based on-network status service that can be used with a Cisco uniied IP phone that connects to the Cisco uniied CallManager. Support for open standards can be integrated into other systems using SIP and SIP/SIMPLE, such as IBM/Lotus solutions. Cisco uniied CallManager and Cisco uniied Presence Server also support Microsoft Live Communications Server 2005 and Microsoft Office Communicator clients connected to Live Communications Server. In short, Cisco uniied Presence Server Cisco Unified Communication can help customers use the most suitable communication mode at any time and reach out to their colleagues as quickly as possible.

Voice and unified messaging

The Cisco Unity message processing solution also provides excellent IP communication capabilities and ranges. In addition to a powerful voice messaging Information Processing System, Cisco Unified Communication can also help customers listen to their emails by phone and view voice messages over the Internet, you can also send, receive, and forward faxes anywhere. Users interact with the system in the most convenient way, which also enables them to better respond to customer requirements. The Cisco Unity solution provides voice messaging, integrated messaging, and unified messaging options to meet the needs of large enterprises with high scalability. In addition, Cisco Unity Connection is designed to meet the needs of organizations with no more than 1500 employees. It has advanced features such as voice messaging, integrated messaging, and voice name dialing and Voice Messaging browsing. Cisco Unity Express is provided within a Cisco router and supports a maximum of 250 users. They provide cost-effective Automatic Answer functions and integrated message options.

Multimedia Conference

Cisco uniied MeetingPlace Cisco Unified Communication Conference solution is another type of integrated communication product that only IP addresses can provide. Cisco uniied MeetingPlace transparently integrates voice, video, and Web conferencing functions to initiate and execute highly efficient remote meetings, helping you complete projects faster and enhance sales support, and accelerate decision making. Cisco uniied MeetingPlace can be integrated with Microsoft Outlook and IBM Lotus Notes calendars, allowing users to easily set up and participate in multimedia meetings just as they hold any other meeting. The system can be deployed on the client site or hosted on the off-site, managed by the customer, or outsourced. For medium-sized organizations, Cisco Unified MeetingPlace Express is a meeting solution that is easy to deploy and manage and has a wide range of features, including Cisco Unified IP Phone and touch screen phone, and a Web interface for setting, attending, and managing meetings.

Mobile Solutions

Cisco Unified Communication provides a variety of solutions for mobile employees working in different environments. Employees who are often on the move will benefit from Cisco uniied equalitymanager, which provides the Cisco Mobile Connect service, where they can publish a single number to customers, colleagues, and partners, and can route the call to the most convenient device for them at any time: office phone, home phone or mobile phone. The Cisco Mobile Connect service can even help employees transparently transfer calls from their Mobile phones to office calls (and vice versa) after arriving at the office without interrupting the call. When traveling, mobile employees can also obtain enterprise IP communication features, including using the company network for calls, to reduce costs.

To further improve mobility, Cisco's Unified Communication System provides dual-mode support for Nokia and other manufacturers' new types of mobile phones. These dual-mode phones support GSM and Wi-Fi RF for data and voice applications. Motorola, another industry-leading manufacturer, is also developing dual-mode devices to support network mobility through its wireless service manager. Using the SIP technology, the mobile client connects to the network based on the 802.11a Technology in the enterprise, and uses cellular phones in other locations to achieve transparent transfer communication, so that mobile employees can always maintain network connections.