Schools, teachers and students, teachers and parents, and students and parents communicate frequently. A suitable Unified Communication solution is necessary. Now let's take a look at Cisco's Unified Communication Education Service Project system. First, let's take a look at the needs of the school.
Every day, your administrator should publish an announcement to students and faculty members to notify them of the latest news. They also need to contact their parents to make sure they are aware of the situation, such as their children's absence and inform them of their school's recent activities.
Every day, teachers also need to communicate with students to help them understand concepts and guide their studies. Teachers have to communicate with their parents about their children's status, work with the teaching team to develop the most appropriate development plan for each child's growth, and learn new skills and skills, to keep students enthusiastic about learning.
Every day, employees in the campus also strive to provide the best learning environment and conditions for all students.
Unfortunately, many communication tools used by managers, teachers, and employees have already affected their work efficiency. Traditionally, campus communications are based on inefficient written channels and outdated telephone systems, such as legacy program-controlled switches (PBX) and wire connections, or a key system with limited functions-location-based paging and automatic dialing configuration, as well as incompatible video devices.
These decentralized and outdated systems make it difficult for your employees to increase productivity and productivity. All these problems may lead to emotional frustration and dissatisfaction with work, because you need to drive between several locations, lose your documents, and handle a large number of phone tags that are not on the phone. In addition, because these outdated systems often need to assign different personnel to manage and maintain them separately, the operation cost is also high.
More seriously, however, they may lead to delays in responding to emergencies. Many of these outdated telephone systems route calls through the Central Office System of the campus, so it is possible to direct the first-line response personnel to the wrong place, wasting valuable time.
Cisco Unified Communication solution for the education industry is a powerful IP-based communication system that provides brand new and advanced communication services using your existing data network, such as voice, video, and Web collaboration, to ensure that your campus communicates with each other at the highest efficiency and efficiency possible. IP-based communication services can improve the communication performance within the campus, improve security and productivity, and significantly save costs.
Katy independent campus
Let's take a look at the case of implementing the solution at the Katy independent campus in Houston, Texas. There are 44 schools, 3000 teachers, 2200 employees, and 47000 students.
Challenges
It is difficult for teachers to connect to the Internet. Front-end office employees have restrictions on accessing student data. The telephone system adopts outdated technologies. Multiple high-cost lines are required. There is a lack of voice messages; only a limited number of telephone campuses are provided for many campuses. network and Web-based applications cannot be fully deployed, including teaching courses and student management.
Solution
Cisco Unified Communication converged IP network infrastructure is installed to support new services
Deploy Unified Communication solutions to improve the contact between parents, teachers, students and employees
Implement a new wireless network to provide comprehensive coverage for all schools
Results
New infrastructure supports improved communication, enhanced connectivity, expanded education programs, and network-based Student Management Systems
Teaching applications and video conferences improve the Classroom Teaching Effect
The wireless coverage of all campuses is greatly expanded
By canceling multiple telephone lines, campus funds are saved, and the cost of moving, adding, and changing is reduced. Applications are standardized and labor costs are reduced through reliable network and IP communication tools.