Cognos cfg-err-0103 Unable to start IBM Cognos Service

A Cognos8.4 server that has been in use has been working properly and the Cognos service could not be started after a reboot. The error is as follows:

[start Service]
[ERROR] cfg-err-0103 cannot start the IBM Cognos service.
The error code that returns a value of "1" after the external process is executed.

Starting with the IBM Cognos configuration test, it is found that connecting to the database is normal, and the service starts normally before restarting, and it is not possible to determine the JDK error.

After the service in the configuration is removed and rebuilt, it is successfully started again. Specific methods:

Configuration-->local CONFIGURATION-->ENVIRONMENT-->IBM Cognos 8 service-->

Remove the service here, rebuild the service, use the default value 650) this.width=650; "Src=" http://s4.51cto.com/wyfs02/M02/80/72/ Wkiol1dccjua2rbwaacbacmaou0559.png "title=" Cognos Service failed to start the workaround. png "alt=" Wkiol1dccjua2rbwaacbacmaou0559.png "/>

Cognos cfg-err-0103 Unable to start IBM Cognos Service