In many enterprise operations, employees sometimes have the need to withdraw the messages they send, so today we'll look at the four conditions under the Exchange Server mail platform where employees need to be successfully withdrawn, as follows:
1. Mail must be received for Exchange Mode and cannot be in pop mode. Even if your server side is an Exchange Server server;
2. Email must be within the organization;
3. This message is marked as "unread" in the recipient's Inbox;
4. Mail in Outlook, the other side uses OWA to log in to see the message, even if it is unread and cannot be recalled.
In addition, you are interested, you can also look at some official Microsoft Note:
scenarios that affect the successful withdrawal
The success or failure of a message recall depends on the recipient settings in Microsoft Outlook. In the following table, five scenarios are provided:
Four scenarios Explain what happens when you try to perform a message recall in a variety of scenarios
A scenario that describes what happens when you try to recall a message that was sent to a Microsoft Exchange public folder
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Exchange Server 2010 Message Recall Condition description