FTP Upload Tool error What to do

FTP Common error:

1, unable to upload Web pages, ftp failure-prompted the "Unable to connect to the server" error. Problem occurs because of the FTP client program setup problem, the client's Internet line problem, and the FTP server side problem. Processing methods: We recommend that customers use CUTPFTP software to upload the customer's web page, at the "FTP host address," the best to fill in the IP address, if the customer upload error when prompted socket, please check your use of the software under the Edit menu of the connection in the firewall is a use of the PASV mode, If selected, you can cancel this option to connect to the host.

2, FTP has been authenticated, but the total column does not appear in the directory or always show the establishment of data socket failure problem occurs: You use the Upload software FTP client program should not choose PASV mode and firewall setting

3, why can't upload, prompted the connection can not find the host? First of all, please check your domain name has been done domain name resolution, detection method: You can enter the ping domain name at the DOS prompt if you can ping, you can in the FTP Software "FTP host address" Fill in your domain name, if the ping is not, then you need at the FTP host address "Fill in the IP address of your host." Note: We recommend that you upload a page using an IP address, and that 169 of dial-up Internet access in some areas is limited to FTP. So you'd better change the way you go online and test.

4, why can't upload, hint password wrong? Please check if your login password is correct, because if the password is copied, a space may be copied. In addition, you want to see whether the landing type you chose for FTP Landing is normal. If you forget the password, you can modify: User Management Center > My host > select the corresponding domain name and click > Host details > Basic >ftp account > Change Password if the password here can not login, please send fax to China easy to move network Technology Department, please specify your ID , your host domain name, your request, your contact method, and stamped with the official seal (personal ID card copy), we received will be handled as soon as possible for you.

5. How do I know the total capacity of the files I uploaded to the host? You can view space usage through disk space management in the host Control Panel.

6, upload the file over my disk limit what will happen? You will be prompted to no longer upload anything (the number of bytes after the file is uploaded is 0).

7. How can I modify my ftp password? FTP Password modification: User Management center > My host > select the corresponding domain name and click > Host details > Basic >ftp account > Change Password