Let's give you a detailed explanation of the solution that cannot be started.
Method sharing:
Tools/raw materials
Illustrator cc 2014
VC ++ runtime library
Method 1: the system prompts that the dll is missing and the VC ++ runtime library is installed.
After installing ai, open the program. In the displayed dialog box, the system prompts that the dll is missing. Generally, the VC ++ runtime library is not installed properly.
If you have installed 32-bit ai, install the 32-bit VC runtime library.
The following three 32-bit runtime libraries must be installed:
Vc ++ 2012
Vc ++ 2010
Vc ++ 2008
If you have installed 64-bit ai, you must install both the 32-bit and 64-bit runtime libraries.
After the installation, enable ai again and start it properly.
If it does not take effect, restart your computer and try again.
Method 2: clear the remaining installation and reinstall
When installing the new version, you may often encounter installation failures. This is usually installed before, but not cleaned up
For a 32-bit system, delete the contents in the following three directories:
C: Program FilesCommon FilesAdobeSLCache
C: Program FilesCommon FilesAdobeOOBE
C: ProgramDataAdobeSLStore
This directory is hidden, show it, and then delete it.
For a 64-bit system, delete the following contents
C: Program Files (x86) Common FilesAdobeSLCache
C: Program Files (x86) Common FilesAdobeOOBE
C: ProgramDataAdobeSLStore
This directory is hidden, show it, and then delete it.
Delete the preceding folders and run the ai installer again.
After installation, it should be able to start normally
Notes
For software such as Ai and Ps, there is no need to install the original and full version, because it is too big. Install a green Chinese version!
All right, the above information is all the details about the solution that cannot be started and run for the users of this software in Illustrator, you can see that the users here are very clear. I hope the solution above can help you.