Is your light on? Read the note One-what is the problem?

The inexperienced problem-solving people, almost without exception, are scrambling to find a solution rather than defining the problem to be solved first. Even experienced problem-makers are prone to surrender when social pressure demands a hasty decision. In this way, they will find a lot of solutions, but they may not be suitable for the problem at hand. When one tries to get someone to accept the solution that he approves of, he always accuses others of being too stubborn, rather than saying that the other person's point of view can be substituted.

However, not every founder of a problem-solving organization ignores the importance of definitions. Some people are pathetic, they are endlessly hesitant in the various candidate definitions, and can never gather enough courage to solve the problem, because they are unwilling to bear the risk of defining mistakes.

For the problem, we must first know what the problem is, in order to better solve it, rather than blindly just to find a solution and ignore the nature of the problem.

Is your light on? Read the note One-what is the problem?