Market CRM comparison

Recently, because the company is also working on a CRM system, I went to Baidu to perform a "CRM" search and found that there are many, it seems that everyone is competing for the strength of this market, such:

 

First of all, let's talk about eight hundred CRM Customers and eight hundred online customers with the platform-as-a-service (PAAs) management automation platform as the core.To help customers quickly build their own CRM at a low cost, mainly from three major aspects: market management, sales management, and service management. See For details (http://www.800app.com /)

Market Management: Customer interaction integrating the mass mailing platform, SMS platform, and fax PlatformManagement SystemTo open up efficient and direct customer interaction and communication channels, strengthen communication with customers, serve customers in a timely manner, reflect human care, and timely Understand customers' most direct needs and ideas, it provides the most reliable basis for enterprises to develop marketable products and services.

Business Opportunity acquisition: enterprises obtain business opportunities through marketing activities to increase sales revenue. However, due to the relatively disassociation between sales and marketing departments, it is difficult for managers to effectively execute and track market processes and supervise the results of activities.

Market Management: Effective management of marketing activities, real-time analysis of various marketing activities, convenient evaluation of activity results, effective management of the company's media, samples and other marketing resources, give full play to the biggest advantage of market resources and make the market assessment reliable.

Sales Management: Customer Management: Company Profile, related documents, agents, key sales data, etc., and unified management of customer contacts.

Business Opportunity management: is the basis for driving sales. Only by effectively managing business opportunities can we complete or surpass sales indicators within a limited period of time and quickly seize new markets.

Sales goals: Real-time understanding of the sales goals and fulfillment, can help the sales staff to motivate themselves, but also let the management clearly determine the overall performance of the company.

Product Quotation: The sales representative can select the product type and calculate the business opportunity amount when drafting an inquiry or negotiating the price with the customer.

Workflow: allows you to flexibly set and adjust workflow approval to meet the needs of various companies, departments, businesses, and personnel.

Analysis and Prediction: displays the key indicators and global conditions of revenue and product quantity forecasts over a period of time, and explores the value of historical data in depth.

Service Management: Call Center, email,CommunityAnd online services.

 

Second, zhibang International CRM system takes customers as the center throughout the customer lifecycle and regards customers as the core of enterprise operations. Through in-depth analysis of the customer's 7 P, that is, the customer profile analysis (profiling), customer loyalty analysis (persistency), customer profit analysis (profitability), and customer performance analysis (performance) prospecting, product, and promotion) it also improves business processes related to customer relationship management, such as sales, marketing, customer service, and support, and increases the automation of various links, this helps enterprises shorten their sales cycle, reduce sales costs, increase sales volume, increase revenue and profitability, seize more market share, and seek new market opportunities and sales channels, in the end, the core competitiveness of enterprises will be fundamentally improved, making them undefeated in the current fierce competition environment. See (http://www.zbintel.com/index.asp)

Sales Management: Customer management and project management, quotation management and inquiry management, contract management and after-sales management, team management and competitor analysis
Inventory management: Procurement management, warehouse management, product management, and Delivery Management
Financial Management: Cash bank collection, payment, refund of wages and expenses
Office management: Common tools, company announcements, work interactions, and schedule management
Statistical Analysis: Sales statistics, inventory statistics, and Financial Statistics
Account Management and permission Control: Account management and permission Control

Finally, the CRM management system is developed for the pharmaceutical industry. Main functions include: customer information management, customer follow-up policy reminder, customer service decline warning, Contact Record Management, Bidding Management, quotation management, order management, sales situation management, customer contact management, sales personnel management, Agency product Management. Very suitable for pharmaceutical industry enterprises, see (http://www.runecrm.com /)

Compared with the above three CRM systems, eight hundred customer CRM systems are common and simple, but the management philosophy is not deep enough to reflect the characteristics of sales management in the industry. Zhibang International CRM System: The system is huge, difficult to use, and industrial. The sales process and results cannot be clearly divided. Human-friendly CRM: more distinctive, with characteristics of the pharmaceutical industry, reflects the management of the sales process, but the system is complex, resulting in a slow operation speed, hope relevant industry attention.