from now until November 30 , Xun will be the OM series of network-based business telephone system 2.1.5.94 version of the public test. six highlights to see first.
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1. built-in multi-level voice menu (IVR)
om full range of products support the built-in multi-level voice menu. the level of the Voice menu is unrestricted, and each level of broadcast content can be flexibly configured.
OM20 and OM50 built-in 16G storage space, Multi-lingual multiple voice menu support . If the 1G in 16G is used for recording the Voice menu, you can store 30 hours of voice !
2, support phone binding dedicated service
between the customer and the salesman can establish a one-off or a number of a "phone binding" relationship. After binding, the customer calls the total machine, the phone will skip the welcome word, go directly to the binding salesman extension or mobile phone, to achieve "dedicated service."
3, switchboard support 10 templates
have you noticed a significant improvement over the past few months for the 400 customer service calls after work and on the weekends? This is due to the use of the switchboard template, which can be set on the day or time of the mobile phone on duty, the non-working time to increase the call rate to 90%.
It also allows you to automatically enable different voice welcome words each day, and set flexible non-working hours .
4, built-in client support for fast time cloud Platform Equipment location Services
The client can use the device location service of the fast time cloud platform to determine the address of the device deployed in the private network, and realize remote access to the device .
With the network management Monitoring system provided by the rapid implementation of further use, but also for the large-scale centralized management of equipment, equipment status monitoring, real-time alarm, statistical analysis and remote maintenance, greatly reduce operational costs .
Currently, this feature is available in OM20, OM50, OM80 priority, OM200 and OM500 follow-up support.
5. Open g.729 Recording
OM20 and OM50 Open g.729 recording. ! With the new version of Lennon good business assistant to use, you can listen to the good call records on the page directly to the recording.
6. API optimization
The Schindler OM provides an open third-party application development interface. The release of the API 2.0 version allows more flexibility in setting up the Voice menu for easier Call control , while providing Richer call flow monitoring .
Of course, several bugs have been fixed, greatly improving the stability of the version .
! Precautions
- new version applies to :OM20, OM50, OM80, OM200
- Application period :October 2 July-November 30th 18:00
- Registration Method :
1. Click here , enter the website to submit the registration information directly.
2, sweep the bottom two-dimensional code, pay attention to "communication" subscription number, and message: name + company + Phone + mailbox + public test
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This article from "Communication" blog, declined reprint!
Om new version public test hot start