Payment Treasure Account login can not be independently modified solution

To log in to the Alipay account of the mailbox or mobile phone number can not use, want to replace the Alipay account login, please view the following Help content:

First, the login name is the mailbox:

1, into the Help Center self-service lobby, click "Modify email account name";

2, enter the current need to change the payment treasure account login name;

Computer knowledge

3, enter the new email account name;

4, after the successful submission, enter the new mailbox, according to the mail prompts to provide the corresponding documents to us, you can provide the following documents: ID card, hukou, household registration certificate, the passport before January 1, 2007, a temporary identity card five election, Alipay received verification will be processed within 48 hours.

Second, the sign-in name is the mobile phone number

1, Login Alipay account-Mobile service-Modify the number, click to go to modify mobile phone number

2, click "Submit Application Form";

3, enter the new email address;

4, after the successful submission, enter the new mailbox, according to the mail prompts to provide the corresponding documents to us, you can provide the following documents: ID card, hukou, household registration certificate, the passport before January 1, 2007, a temporary identity card five election, Alipay received verification will be processed within 48 hours.