QC cannot use problem rollup _ software test

This document summarizes issues that are not available after the QC installation, including the following four areas:

1, incompatible IE7,IE8 problem (server-side settings)

2, can not be under the win 7 normal download page (client settings)

3, in the QC to fill in the Chinese content after the normal submission to the database (client settings)

4, in the QC to fill in Chinese content appears garbled phenomenon (to be modified)

Troubleshoot the problem of QC compatibility (support) IE 7,ie 8

Question one:

QC9.0 default support IE 6, does not support IE 7 and IE 8, a browser to open IE 7 and IE 8, enter the QC Web site, here to my site as an example: Http://192.168.1.23:8080/qcbin/start_a.htm, will appear prompt: " Microsoft Internet explorer:4.0 (compatible; MSIE 8.0; Windows NT 5.2; trident/4.0. NET CLR 1.1.4322;. NET CLR 2.0.50727;. NET CLR 3.0.4506.2152;. NET CLR 3.5.30729) is not supported!

Troubleshooting QC's support for IE7,IE8 it is now common practice to modify the start_a.htm file directly in the server installation directory, as follows:

1. In the service-side QC installation directory under the Jboss\server\default\deploy directory (file default path is: C:\Program files\mercury\quality center\jboss\server\ Default\deploy) Find 20qcbin.war this war package.

2. Open this directory with WinRAR, you can see start_a.htm this file.

3. Copy start_a.htm This file, then open it in Notepad, then search msie on the page, and modify add after "(Ua.lastindexof (' MSIE 6.0 ')!=-1)" (Ua.lastindexof (' Msie 7.0′)!=-1) | | (Ua.lastindexof (' Msie 8.0′)!=-1) replaces the start_a.htm file in the war package. This can also be directly modified in the original file.

4. After you modify the configuration, restart the QC server. The reason is that in the process of restarting the server, the contents of the 20qcbin.war will be extracted to the temporary directory.

Note here:

After changing the above configuration, if you do not want to restart the server, you need to start_a.htm this file in temp to also increase IE7,IE8 support. Only changes to the system files are required to restart the QC service ~

Refer to this method server side is changed, but I use IE 7 and IE 8 client browser to open the QC, but found still not normal display, the page appears to be prompted, this is because IE 7 and IE 8 security settings caused by a slight change is good:

A IE 7

IE 7 security level is relatively high, need to modify the IE option settings:

When you open the browser, enter the website of the QC, which prompts: "JavaScript is not installed in your browser, or it has been disabled." ”

So back to the browser, click on the tool menu->internet option-> Security-> The custom level, find the script scripting, "Active scripting" and "script. of Java applets" check "Enable" and click "OK"

Refresh the page, before the hint is finally gone, but also have IE information tip bar to bounce out:

It appears that the ActiveX plugin also needs to be made, find active Controls and plug-ins in the customization options, check "Run ActiveX Controls and Plug-ins" and refresh the page. The client can download normally:

B. IE 8

IE8 is relatively simple, as long as the ActiveX plugin to enable a bit:

Here, the server side and the client are modified, QC 9.0 in IE 7 and IE 8 under the normal use. ：）