Remedy 7.5 Database Password

When installing the remedy system, you need to apply the database system used. When selecting the Oracle database, aradmin is created in the Oracle database. The default password is ar # admin #. Create a tablespace arsystem and artmpspc (temporary tablespace ).

The following describes how to modify the default password of a database and how to solve the problem when the aradmin password is forgotten. The test environment is based on:

Database: aradmin

Application: remedy 7.5

Operating System: Window 2003

 

The default password of aradmin is changed.

For security purposes, the default password will be changed after the installation is completed. The modification method is as follows:

1. log on to the system using the demo account.

2. log on to the system console.

3. Go to the server information page. Select database pagination and Database Password field (the existing password is not displayed ). As shown in:

 

4. Write the new password to a blank space and apply it. The password will be modified successfully (you do not need to restart the service ).

5. Password Modification result:

L The aradmin user password of the database has been modified.

L in the conf directory of the installation directory of arserver, the AR. cfg file contains an encrypted password that records the Database Password.

DB-Password: gx3atgbi/tajion7tmq7urucccierggv6iuwdsrks/umasfhlzkdjwz2pq1 + JX/keys =

 

Forget the aradmin password:

1. First, change the password of the database aradmin account to the default password ar # admin #.

Alter user aradmin identified by "ar # admin #"

2. Open the AR. cfg file in the conf directory under the installation directory of arserver, and delete the items that describe the Database Password. DB-password. (If the default database password is not modified in the AR. cfg file, there will be no DB-Password: This option !)

3. At this time, the password of the aradmin user account has been restored to the initial default password ar # admin #.

4. Change the default password as needed.