Restaurant: A mere formality of communication

Today began to read the fourth chapter, the introduction part of the author quoted the words of Han Yu "under the speed of the technique, not with the people, is to visit, is the so-called hearing and deaf, seeking Tao and blindness." "One sentence is to say the demand for speed, must be realistic with you need to communicate with the people, otherwise, all just empty words, with this sentence to introduce the theme, have to say the originality of the author." And the mere formality of the said, it may be the current situation of communication it.

At first the author said that the client would not use C, would it use UML? See this, can not help but want to laugh aloud, really too much "rightfully" like the idea, although not to say that the customer will not C will not be more UML, but the customer is not what you think the meeting will be what. What else would it be, and what are we going to do with them? So in communication with the customer, please put away your terminology, said can only be caused by more confusion, increase the difficulty of communication, you should do is the simplest, the most primitive language communication, and not to come up with your model language, that can only let customers do not understand what you are saying, then he does not know how to answer you well. Of course, the customer will be the uml words, there seems to be no demand for analysts this profession, the customer directly submit the model does not knot, really can not think of the customer will be UML ah. Project documents can really be written with Oracle, Oracle is hieroglyphics, perhaps most people do not know how to read it, but at least can see what it means to express, but to let people fully understand that you do the use case diagram, without proper description, it is not easy. So if Oracle can be used as a modeling language, then you can use Oracle to do project documentation. This may be more of a human understanding. You should know that UML diagrams are a world of blind people in the eyes of some customers, and if you need to do demand research, you can only use a way that these customers can accept, such as tables, flowcharts, or more in-depth conversations. Because what you need to do is to make communication work, rather than using UML, the customer's signature is not exactly what you are drawing, precisely what you are doing, but whether you can understand their needs. Speaking of this author also mentioned the foolish public, he used the gathering room and conspiracy, is a very good way of communication, I also feel that the project manager to understand communication can do better, I agree with the author's view. Next is the so-called simplest communication, the simplest refers to ensure that every communication must have its efficiency, as long as the efficiency, I believe that even if only one communication, it can be perfect to obtain customer demand, of course, this should be impossible in reality, because now most of the communication has become a mere formality. Many times we know that communication is a form, such as having a meal with a customer or a return call. In fact, communication is purposeful, if there is no purpose to communicate with customers, it is undoubtedly a waste of their time and customers, the exchange of feelings should not be put here, but this exchange of feelings of communication has become a form, customers are often hate this form. Of course, the actual communication problem is not only in the communication with the customer, but also exists in the project between the various roles, the project analysis report for the designers do not understand, the design of the program for developers do not understand, and the development of the results for the tester can not see, so simple communication problems, but let this all messed up, So how to achieve customer demand?

In this chapter, people deeply feel the importance of communication, language should be used to communicate, but if the two sides can not be common to the language so how to communicate how to proceed. Finally, the author points out that a mere formality of communication may be the most direct cause of your project being constantly overturned and delayed. Communication has suddenly become so important.

Restaurant: A mere formality of communication