System Center Service Manager R2 provides flexible self-service and standard process components for the System Center 2012 suite, combining orchestrator, SCOM, SCCM, SCVMM to achieve it process automation, and SCSM itself is a set of IT service management platform, including ITIL, such as a variety of ITSM best practices, as well as Microsoft's operating framework. The following is a description of the deployment process for the Service Manager R2 Management Server, Data Warehouse Management Server, and self-service portal, starting with the Management Server deployment.
1, open SCSM installation image, into the prerequisites directory.
2, the implementation of ReportViewer to install.
3, install SQL Server 2012, you need to pay attention to the collation, if the system is Simplified Chinese version, you need to modify the chinese_simplified_pinyin_100_ci_as.
4. Analysis Services needs to use the same collation as the database engine. Collation reference http://technet.microsoft.com/zh-cn/library/hh495583.aspx supported by Service Manager