After many entrepreneurs plan their own entrepreneurial projects, they must first start opening their own stores. However, a store cannot be opened easily. There are a lot of doors and techniques. First, you need to understand the store management skills to be surprisingly successful in the fierce clothing competition. Store Operation is definitely a technical activity. In particular, some small-sized operators are responsible for raising their own families and improving their lives. If they lose, they will go bankrupt and have high debts. So how can we manage a store? What are the specific business skills of the store?
1. selling points with unique characteristics
Features are often attractive. Many stores and brands often encounter problems in their operation. The biggest problem is that there are too many things and too many things are too complicated to satisfy all consumers. Therefore, optimize the operating product system based on the needs of consumers as much as possible. Standardized, simplified, and special.
2. Good publicity and good reputation
Under normal circumstances, physical stores have high requirements on pre-sales and after-sales services and therefore have higher service awareness requirements for practitioners! Consumers who buy their favorite products in the store and enjoy good services will become the shop's volunteer propagandist. A good service experience, a steady stream of regular customers .?
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3. Skills in Service
When there are many customers in the store, we need to "wait for two to greet three". The new guest says "please wait" and arrange for the customers who have already made the deal to leave with satisfaction.
When there are few customers in the store, we try our best to let the guests pick them up slowly and continue chatting with her after the deal. Don't worry about letting her go because consumers have a herd mentality.
Shop experts transfer stores to share shop operation skills here