Storm video can't start problem resolution

If you are not able to start the storm by double-clicking the Storm shortcut, try the following:

1. The anti-virus software exit (may be installed when the anti-virus software will be the start of the storm to disable) if the exit after normal, please modify the settings to kill soft.

2. Installation directory If it is Chinese, please name it in English, and suggest using the default installation directory of storm.

If you are not able to start the storm by double-clicking the video file, try the following:

1. In the way the file is opened, set the storm audio to the default open mode.

2. Installation directory If it is Chinese, please name it in English, and suggest using the default installation directory of storm.

Solution One

1, view their own system version. (Right click on "My Computer", view "Properties")
2, download the corresponding system attachment. XP system to download XP, what the system under what, do not download Ah! ）
3, unzip the attachment file, will quartz.dll this file, copy to C:\Windows\System32
Win7 64-bit note, copy this file to C:\Windows\SysWOW64

When the file is ready, open the storm and try it! Is everything back to normal?

Solution II

Stop the Stormliv.exe process: ①, start-> Run, enter Msconfig, return, find "Contrl Center of Storm Media" in the "Services" tab, and remove the tick. It's usually possible for everyone to do this, but in fact it doesn't need to be done in time, and the next time you turn on the Storm audio, the Stormliv.exe process will come out automatically. The next step is critical and necessary. ②, Control Panel –> management Tools –> Service, find "Contrl Center of Storm Media", double-click, click "Stop" in the service state, select "Disabled" or "manual" for the startup type.