This document provides some common problems and solutions to help you solve some problems. If you cannot find a solution here, please log on to our website www.tenda.com.cn or send e-mail to tenda@tenda.com.cn and we will fix it for you in time.
Q: What is power line networking?
Answer: power line networks are connected through existing wires and do not need to be built with new cables. They are cost-effective, widely used, fast, and stable, the transfer speed has increased from 14 MB a few years ago to 1000 MB today.
Q: Can I use a single power line adapter?
A: No. At least two devices are required for use. One is connected to the Internet, and the other is connected to a computer or other network device.
Q: Can I directly access the Internet by inserting this product into a power outlet?
A: No. You can connect to the Internet only after the two devices are paired.
Q: Do I need to install software to use this product?
A: No. This product is an out-of-the-box power line device. The two products can be automatically paired under the same power grid without any configuration. However, installing management software helps you manage power line devices.
Q: How many power line adapters can be connected under the same power grid?
A: There are nine power line adapters, but there are countless private networks in the same power grid.
Q: What is the maximum power line distance between two power line adapters?
A: Without an electrical appliance or interference source, the maximum length of the wire between the two power line adapters can reach 300, but the transmission speed will decrease after 100.
Q: Can power-line products of different brands be interconnected?
A: Yes. This device complies with the HomePlugAV standard and can communicate with other brands of power line products of HomePlugAV standard.
Q: Is the power line adapter safe when lightning strikes?
A: security. The network expansion device is equipped with lightning protection facilities. Even if the building is hit by lightning, it will not damage the computer or other devices connected to the power line adapter.
Tenda P1000 FAQs