Thunderbolt 8 can not automatically play out what to do

Please try to dl.xunlei.com click to download the Thunderbolt test.

Note:

① individual website can not be associated with the Thunderbolt, this is due to the problem of the site, but if the site has written support Thunder download, you can feedback to our customer service test download to see if it is normal.

② if it's IE11, please go directly to the internet option = "Advanced =" Remove "enhanced protection mode" from the check, then you must restart IE browser, and then enter the internet option = "program =" Manage Add-ins start "Thunder download Support" control, and then try to download whether normal.

2, open IE browser = "internet option =" program = "Manage Add-ins there is no" Thunder download Support "and is enabled.

① If there is no Thunderbolt download support control, please uninstall the Thunderbolt after reinstalling.

② If there is, go to internet option = "advanced =" Reset IE browser.

3, reset IE browser, you must restart the browser and the Thunderbolt software, into the management of the add-in to start the Thunderbolt download support, and then try to download.

4, if the Win7 64-digit system, in IE on the operation, please use 32-digit ie.

Win7 64-digit system has 64-digit IE and 32-digit ie the following figure, Win7 32-digit system does not exist 64-digit IE problem.

(Screenshot of Win7 64-digit system)

ways to differentiate IE digits

Bottom left = "All Programs =" Find IE's startup icon, 64-digit system is divided into 64-digit IE and non-64-digit ie.

64 of IE will be followed by (64), do not start, start that 32 of IE again into the management add-in to start the Thunderbolt download support, click the "Download" button to see if it can be associated with the Thunderbolt.

5, uninstall Reinstall Thunderbolt.

6, please contact customer service feedback, and inform you of the detailed process of elimination to customer service record feedback.

Warm tips

1, if 360, Sogou, surfing browser, etc. need to go to the browser tool options to choose the default download tool for the Thunderbolt, if the options within the browser did not see the "Default Thunderbolt download" option, please reinstall the Thunderbolt directly.

2, IE browser does not set the default download tool options, but only need to confirm the management of the load of the Thunderbolt download support is enabled, in IE click Download is the default thunderbolt.

3, Google and Firefox browser, like IE did not choose the default download, but they are not in the management of the add-in, but to their dedicated application store to find the Thunder download support to install, but in fact, the installation of the Thunderbolt will automatically install, may install failure or if you chose not to install, These two browsers cannot be associated, it is recommended to reinstall the latest version of the Thunderbolt first.