VCSA vCenter6.5 Reset Retrieve root password

The more currently installed Vcenter Server Appliance 6.5 customers, the more often the default root password policy is ignored during the configuration process for the user: 60 days expire. Once the password expires or forgets the password, the VCSA Admin console will not be able to log in by Root.

The following is a reference to the official KB method to modify the forgotten or expired root password.

1. Please make a copy of the VCenter Server Appliance 6.5 Snapshot or backup before continuing. Do not skip this step.

2. Re-boot VCenter Server Appliance 6.5.

3. After the operating system starts, select the option e key immediately to enter the GNU GRUB Edit menu.

4. Find the line that starts with the word Linux

5. Append the following entry to the end of the line:?? RW Init=/bin/bash?? The line should look similar to the following screen

6. Press F10 to continue booting

7. At the command prompt, enter the command passwd and provide a new root password (enter two times to confirm):

passwd

8. Unmount the file system by running the following command:

umount/

9. Run the following command to re-boot VCenter Server Appliance 6.5:

Reboot-f

10. Confirm that you can access VCenter Server Appliance 6.5 with the new root password.

11. Remove the snapshot created in step 1, if applicable.

VCSA vCenter6.5 Reset Retrieve root password