What is the role of the Workflow system in OA Office system?

Source: Internet
Author: User

As the most widely used enterprise management software, OA Office system has its own "extraordinary place", the workflow is one of them.

What is a workflow?

The concept of workflow originates from the field of production organization and office automation, and it is a concept that has fixed program activity in daily work, which aims to carry out these tasks and monitor them according to certain rules and processes to improve work efficiency, better control process and Enhance the customer service, effective management of business processes and other purposes.

Ii. What happens after the OA Office system is introduced into the workflow?

In OA Office system has not introduced the core function of workflow, many companies use paper form, hand-delivered way, first-level approval signature, work efficiency is very low, for statistical report function can not be realized. OA Office System to increase the workflow, users only need to fill in the relevant form on the computer, will follow the definition of the process of automatic down run, the next level of approval will receive relevant information, and can be modified, tracking, management, query, statistics, printing, etc., greatly improve the efficiency, realize the knowledge management, Enhance the company's core competitiveness.

Third, the application of workflow in OA Office system can be divided into six categories:

1, key business processes: orders, quotation processing, procurement processing, contract review, Customer phone processing, supply chain management.
2, administrative categories: travel applications, overtime applications, leave applications, use the car application, all kinds of office supplies applications, purchase applications, daily newspaper and so on all the original manual processing of administrative forms.
3, Personnel Management categories: staff training arrangements, performance appraisal, job change processing, employee file information management.
4, financial related categories: payment requests, receivables processing, daily reimbursement processing, travel reimbursement, budget and planning applications.
5, Customer Service category: Customer information management, customer complaints, request processing, after-sales service management.
6, Special service categories: ISO series of correspondence process, quality management corresponding process, product data information management, trading company customs clearance, logistics companies, such as cargo tracking and processing through the form of the task of the gradual manual transfer can be applied to the application of workflow software automatically standardized implementation.

Iv. What is the significance of the OA Office System application workflow?

For OA Office system to realize process management is to realize the smooth flow of workflow. Workflow is like a criss-crossing pipeline, forming a tight office network, connecting everyone in the enterprise, post, department, business, this network of smooth or not, decided the Enterprise office efficiency and executive power.

A workflow consists of three elements: people, things, laws, that is, who, what, and how. The "law" in this is the method, process and rule of doing things, which is the essence of workflow.

Because of the different characteristics of Chinese enterprise management, the work flow is often more complicated. Without the help of an effective management tool, in the process of implementation of the various problems often arise, such as Leapfrog, Vietnam, dislocation, blame, procrastination, Youshiwuzhong, no retrospective, difficult to assess and so on.

Therefore, for OA Office system, the application of workflow can make it play the greatest value. In other words, it is able to maximize the efficiency of the Office to enhance the enterprise's core competitiveness.

What is the role of the Workflow system in OA Office system?

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