Communication (I.) the basic problem of communication 1, the definition of communication 2, the basic problem of communication: Mentality case Analysis: the typical negative mentality of the workplace 3, the basic principle of communication: Talk about behavior does not talk about personality 4, case analysis: Avoid communication and create communication 5, the Platinum rule of communication in the Workplace Ii. Workplace Communication Overview 1, Workplace Core issues of Communication 2, the unspoken rules of workplace communication 3, case study: The value of a career download address: http://download.lampbrother.net/video/professional/%D6%B0%B3%A1%B9%B5%CD% A8%a3%a8%c9%cf%29.rar has a friend with DV also recorded this part of the fragment, the advantage is in addition to the slide can see people ... Download Address: Http://download.lampbrother.net/video/professional/090726%B9%AB%BF%AA%BF%CE.rar Workplace communication (next) How to communicate with your boss 1, Case study: If you are the boss you want to have what kind of subordinates 2, communicate with the boss five tips 1) Learn emotional control 2) in advance to ask clearly, responsible 3) accept criticism, do not repeat the fault 4) instant return, Feedback summary 5) to the boss to choose questions instead of questions 3, case studies: how To Persuade the boss 4, case study: Small gift of the big role of two, how to level communication 1, case study: you want to work with what kind of people 2, colleagues get along the way 1) sincere cooperation, fair competition 2) discipline, lenient towards others 3) proactive support and feedback 3, case study: colleagues criticize you What will you do with 4, case study: The CMM brings us the reflection
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