Livezilla is currently the best free online customer service software (www.livezilla.net)
I have applied livezilla to multiple magento and joomla websites and wrote tutorials on magento, livezilla, and joomla official forums.
Widely praised by magento fans and joomla developers, livezilla and magento and joomla Integrated Application tutorials are provided by more than a dozen foreigners every day.
Tutorial http://www.cn21cn.com/index.php? Option = com_content & view = article & amp; id = 45: 2009-05-27-23-40-34 & catid = 34: Demo-category & Itemid = 53
I roughly looked at zencart's online customer service, many people in China are using 53kf, some are using liveperson and http://www.kayako.com/
Others are using
Http://www.craftysyntax.com/
But what I like most is livezilla, because it is completely free of charge, powerful and complete functions and beautiful interfaces.
Current disadvantages of some tools for timely communication with customers:
QQ, Yahoo, MSN, Gtalk, and so on require customers to install chat tools,
Placing too many QQ, Yahoo, MSN, Gtalk, ICQ, and skypa will occupy too many page locations, affecting the appearance of the page.
The function is not comprehensive enough to track Visitor Information
# Advantages of livezilla online customer service:
Completely free, made in Germany, with reliable quality
Easy to install, with web pages, and otherProgramEasy integration
Real-Time User Information Tracking Allows you to track users' IP addresses, countries, regions, cities, browsers,
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Offline message
Multi-user, multi-language, automatically select a language based on the user's browser Language
Customizable Interface
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now how to add a livezilla online customer service to your zencart online shop
1 install livezilla, see and
http://www.cn21cn.com/index.php? Option = com_content & view = article & id = 50: livezillajoomlamagento & catid = 34: demo-category & Itemid = 53
2 install the blank sidebox plug-in of zencart
download http://www.zen-cart.com/index.php? Main_page = product_contrib_info & cpath = 40_52 & products_id = 174
after downloading the file, follow the instructions in readme.html to put the corresponding file in the corresponding location
3. Set the location of blank-sidebox in the background, then, you can see that the blank content in the blank sidebox is displayed on the front-end.
4 edit the blank content in the blank sidebox
JavaScript Code , reference http://www.zen-cart.com/forum/showthread.php? T = 44569