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Repair Outlook Data Files (. pst and. ost) Show All

If you are cannot open your Outlook Data file (. pst), or you suspect this the data file is damaged, your can use the Inbox Repa IR tool (Scanpst.exe) to diagnose and repair errors in the file. The Inbox Repair tool scans only Outlook Data Files (. pst or. ost) on your computer and analyzes the file structure Integr ity.

If you are are using a Microsoft Exchange account and your offline Outlook Data File (. ost) is missing items or are not synchro Nized with the Exchange mailbox, can re-create the file. Inbox Repair Tool (Scanpst.exe)

Scanpst.exe is installed on your computer when you install Microsoft Outlook 2010. The Inbox Repair tool tries to correct any problems by resetting the the data file structure and rebuilding the for Ou Tlook items. If you are using a Exchange account, the tool does is not connect to or analyze the data saved on the Exchange server.

IMPORTANT you must exit Outlook before using the Inbox Repair tool. It is not accessible within Outlook. Open Windows Explorer and select the Drive:\Program Files\Microsoft Office\office14 folder. Double-click Scanpst.exe. In the ' Enter ' the name of the file you want to scan box, Enter the name of the '. pst or. ost file ' you want to check, or Click Browse to select the file. To specify the scan log options, click Options, and then click the option that is you want. Click Start. If errors are found, you are are prompted to start of the repair process to fix the errors.

A backup file is created during the repair process. To change the ' default ' name or location of this backup file, in Theenter Name of backup File box, enter a new name, or clic K Browse to select the "file" you want to use. Click Repair. Start Outlook with the "profile" that contains the ". pst file" You tried to repair. In the navigation Pane, click Folder List.

Keyboard shortcut to open switch to the Folder List, press ctrl+6.

In the folder List, you might to a folder named recovered Personal Folders that contains your default Outlook Folders or A Lost and Found folder. The recovered folders are usually empty, because this is a rebuilt. pst file. The Lost and Found folder contains the folders and items recovered by the Inbox Repair.

You can create a Outlook Data File (. pst), and drag the items in The lost and found folder into the new dat A file. When your have finished moving all the items, you can remove the recovered Personal folders  (. pst) file, Includin G The lost and Found folder, from your profile.

NOTES If You are are able to open the original Outlook Data File (. pst), your may is able to recover additional items from R damaged. pst file. By default, the Inbox Repair tool creates a file with the same name, but with the file extension of. bak. The. bak file is located in the same folder as your original. pst file. You are able to recover items from the The Inbox Repair tool could not recover. Make a copy of the. bak file, and give the file a new name with a. pst extension, such as Bak.pst. Import the Bak.pst file, and then move any additional recovered the items to the new. pst file. A copy of the log file is saved to the same folder as the. pst file.

Top of PAGE Re-create an offline Outlook Data File (. ost)

Offline Outlook Data Files (. ost) are copies of your Exchange information. It is not necessary to back up this file. Can create a new copy at no time. Exit Outlook. In the control Panel, click or double-click Mail.

Where is Mail in the control Panel?

The title bar of the Mail Setup dialog box contains the name of the current profile. To select a different existing profiles, click Show Profiles, select the profile name, and then click Properties. On the E-Mail tab, select the Exchange account, and then click Change. Clear the Use Cached Exchange Mode check box. Click more Settings. On the Advanced tab, click Offline Folder File Settings. Click Disable Offline Use, and then in the dialog box that appears, click Yes.

If you are cannot click Disable Offline use, this is indicates the use Cached Exchange Mode check box is not cleared in Step 4. This check box must is cleared. Again, click Offline Folder File Settings. Click OK. In the dialog box that appears, click Yes. Under Cached Exchange Mode Settings, select the Use Cached Exchange Mode check box. Click OK, click Next, and then click Finish. In the account Settings and Mail Setup dialog boxes, click Close.