Genuine Goods, childlike innocence, and VIP customers"

Source: Internet
Author: User

I went to China Construction Bank for work over the weekend and got my number. As soon as I saw 15 people in front, I waited and played mobile phones.
Suddenly listen to a woman's voice: "You can't do this. All three windows are called VIP numbers. No ordinary number is handled in one window, but not in other banks !"
When I looked up at the e-card, I had inserted seven or eight "VIP numbers" without knowing it ".

There are two methods for banks to use VIP:

First, VIP is our VIP customer. In order to provide them with better services, the bank can pay some extra costs, such as opening a special VIP window or even VIP contact room;
Second, we respect VIP customers, but we do not want to pay extra costs. However, we can allow VIP customers to occupy the interests of ordinary customers, so that VIP queues are prioritized.

I'm not quite impressed with what other banks have done, but the bank's outlets I went to apparently adopted the second approach. Although most customers adopt a patient attitude, some people say "no.

At first glance, there seems to be nothing wrong with what banks adopt as their own freedom. But here I can't help but think of the old saying that the traditional Chinese businessman "genuine goods are cheap and innocent.
Tong Yi is not bullied by saying that it treats all customers equally and will not harm the interests of any customers for personal gain. However, the second approach clearly violates this principle, even for VIP customers, they can't help wondering if customers with "VVIP" will "harm" their own interests ".
The real price can be understood as what kind of service is obtained at what price. If VIP customers need to pay some extra price for their identities, they obviously do not get services that match them. Imagine the extreme situation that all customers are VIP, so all customers have to pay an extra price, but all customers have to queue like ordinary customers. VIP loses its meaning.

A very common thing, even people have become accustomed to. Isn't it interesting to say that the old saying "goods are genuine and innocent" in the "non-market economy" era has been clearly stated ?!

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