Good job! Round-trip 6-hour drive, only to send samples to customers

This customer, I used to supply a solution company introduced to us, the first is to affirm our products, will directly introduce us to their project partners. Customers need a new type of crystal oscillator, crystal oscillator is a frequency element, in order to suspicion advertising suspicion, so I will use a frequency and B frequency. Customer at that time to a frequency, and also told us that very urgent, let us have to send to the same day, to the 5 o'clock in the evening, asked me whether the sample has been issued, I said there is no, Shun Fung Express is generally the evening to receive, the customer said a sigh of relief, said the engineer wrong frequency, is to B frequency. But the warehouse sample only a frequency, B frequency of the need for delivery. On the first day it was so.
The next day, that is, today, I reply to the B-frequency delivery needs about 3 days, the customer said too late. Think of customer demand is relatively large, so I and the company communication, can find a way to get customers to get samples as soon as possible. So the company let the younger brother personally run a trip to get samples, and samples are paid to buy the company, but is free to customers. I reply to the customer the fastest tomorrow can get samples, because today personally to get samples today express, that can only come tomorrow. The customer still wants us to send the sample in person.
But think of customers later order quantity, although still do not know whether there will be so many, but for their own performance, or readily agreed to the customer. Later on the internet a look at the distance of two places, frighten me, car unexpectedly to 3 hours .... There is no such car to 3 hours to personally send samples to the customer ah ...

Good job! Round-trip 6-hour drive, only to send samples to customers