How can small and medium enterprises correctly select group phone switches?

Group telephone switches are mainly used in small and medium-sized enterprises. How can enterprises correctly purchase group telephone switches? How to save business expenses? Every day, small and medium-sized enterprises are eager for sound and rapid growth. from the perspectives of market, operation management, enterprise competitiveness, and enterprise operation, small and medium-sized enterprises undoubtedly need to do the following: correct internal business and management strategies and benign external markets; the overall quality of employees, the ability to communicate and collaborate with the company, and the ability to grow together with the company; control of enterprise operation costs, successful control of cash flow, and continuous innovation and rapid development of product and service competitiveness.

Without a good team collaboration, we cannot form a true competitiveness. In this case, we believe that excellent enterprise managers will understand the stakes. This article will focus on the construction of communication systems that are closely related to internal communication, and give some suggestions to enterprises in terms of purchasing group telephone switches. There are various group telephone systems on the market, analog, digital, and network IP-based products. Which product is truly suitable for the enterprise's own needs? The following items must be considered:

Cost factors: financial conditions, number of internal phone calls within the enterprise, overall cost, whether there are too many long-distance flights in the field, whether there are many field offices, enterprise travel staff, or whether there are too many travel staff within one to two years, and hope to make statistics at any time and measure the test taker's understanding about the company's telephone cost.

Communication efficiency factor: is there a need for teleconference? Is there a large number of long-term projects in other fields that require frequent communication with the company? Is there a need for video calls? Does an enterprise have SOHO employees?

Expansion factors: enterprises can expand quickly or expand new office areas.

Based on these factors, IP-PBX is the most cost-saving and most suitable communication equipment for small and medium-sized enterprises, including modern medium and large enterprises, to purchase telephone switches of the group. Here, we take the market application is more extensive, the function of relatively high cost-effectiveness of Jie Si Rui IP-PBX system-small and medium enterprises voice communication system, for example, one-to-one analysis and description.

First, let's discuss how to analyze the cost factors. The cost mentioned here does not simply refer to the monthly telephone expense, it is divided into budget cost, actual expenditure cost, opportunity cost, and cost-effectiveness accounting for communication equipment investment. It also involves whether there are too many long-distance telephones for enterprises, resulting in high cost pressure and so on.

As the overall cost of the group's telephone switches is not low, prior to the purchase, the company's staff had to think twice, based on the company's purchasing power, cash status, the company's business development speed, the company's business needs and other factors, after considering all factors, after calculating your investment costs and returns, your choice can be favored by the boss!

The purchasing power and cash status of an enterprise naturally refer to the company's strength and cash status. If an enterprise has a high telephone number and a large number of long-distance flights, it is closely connected with its field offices. It wants to control the communication costs of travel staff, but it also wants to communicate with travel staff at any time, then the company needs to consider using an IP-based voice communication system (IP-PBX) for small and medium-sized enterprises ). By using this system, not only can the communication cost of enterprises be doubled, but also the management of field offices and travel staff can be improved with half the effort. Now, we will analyze the opportunity cost and the expensive communication equipment as a long-term fixed asset investment.

At present, there are group telephone switches using traditional analog technology and group telephone switches using so-called "digital technology. Because these technologies have been used for decades, and the technical threshold is low, many manufacturers are involved in production. Therefore, the old switch technology is relatively low. It is doomed to replace the traditional analog technology and the so-called "digital technology" group telephone IP-PBX, because the system is based on the IP network, not only can achieve and compatible with the old technology switch function, it can also implement functions that cannot be implemented by traditional technologies, so that enterprise communication systems can be integrated with network systems and other software systems (such as CRM software). Its main functions include *:

1. Remote free call: only the extension number is allocated for calls between offices in other regions and headquarters, and no telephone fee is required.

2. No cabling: No cabling like a traditional group telephone switch is needed, just connect the network cable.

3. video calls: video calls can be implemented to enable face-to-face communication between the two sides in the two locations.

4. interconnection with application software systems (such as CRM): it can be connected with CRM business software systems, so that enterprises can control call calls at all times and keep precious customer information at all times, and identify old customer calls.

The functions of these vswitches Based on the IP network technology are believed to be necessary for any enterprise with rigorous and modern management. English version (the above IP-PBX function description, mainly based on the Small and Medium Enterprise voice communication system for example. In addition, based on cost considerations and product quality concerns, we provide you with the following recommendations.

Currently, in the domestic market, IPPBX enterprises have both foreign enterprises such as Avaya and jiesui, and some products developed by domestic enterprises. Based on the high quality requirements of communication equipment technology and the technical support factors in the installation and debugging process, we recommend that you use a price-performance ratio similar to jiesrui, there are corresponding technical support teams and R & D teams in China, which not only guarantees the quality of your products, but also enables you to obtain good after-sales services.