Original article: http://blog.renren.com/share/227549718/7463183289
How can we improve our emotional intelligence as soon as possible?
Mr. Li Zubin, managing director and general manager of Shanghai zhibi Enterprise Management Consulting Co., Ltd., is a guest at the workplace forum.
Xiao Feng said: I am the kind of person you mentioned with high IQ and low EQ. I want to ask the master about how to improve my eq as soon as possible? I am an ordinary employee who has just been working for a year. HR is my current career goal. What is the impact of low emotional intelligence on my career? Thank you!
Li Zubin said: HR personnel have extremely high requirements on human emotional intelligence. Because HR is the role that identifies, disconnects, helps, and influences people. If you want to take HR as your career goal, you must rapidly improve your emotional intelligence. In addition to seeking feedback and quality tests, you should read more books about emotional intelligence or learn about interpersonal relationships from novels. If necessary, you should attend some training courses on emotional intelligence.
Sun Fei said: How to Improve emotional intelligence?
It is really easy to say: emotional intelligence plays a decisive role in the future development of a person. So how can we improve a person's emotional intelligence? Where should we start? Is it training for children? Some people say: "EQ is an ideal sail ." What are the specific manifestations of EQ?
Li Zubin said: To improve emotional intelligence, you must first know the five levels of emotional intelligence:
Level 1: self-cognition.
Level 2: self-control.
Level 3: self-motivation.
Level 4: Understanding and helping others.
Level 5: Influence and inspire others.
To improve your emotional intelligence, you must improve your understanding in five aspects, but first, you must start from the first level: improve your self-awareness ------- know yourself! Most people must first clearly understand their emotional intelligence. Many people understand their own strengths and weaknesses, do not control their own weaknesses to overcome them, and do not explore and exert their advantages. Instead, they constantly work hard to find their own weaknesses, I did not pay much attention to my real advantages and did not mine them. There is no good development because of the hardships and hardships in your career.
Therefore, the key lies in improving self-cognition. How can we improve self-cognition?
First, random self-cognition. The simplest and economical method, and the method available at any time, is to take the initiative to seek feedback to yourself and evaluate others, especially to pay attention to negative feedback. This "Others" is the person you can call as "mentor and benefit. First, he knows about you, and secondly, he has the ability to make a fair judgment. It can be your good friend, good colleague, your teacher, or your superiors, let your dear non-direct superiors and your parents and family members.
Second, systemic self-cognition. Multiple Use of psychological testing questions, MBTI, 9-type personality, WBI (Work Style test), work EQ test, these are all psychological testing tools to improve self-cognition. WBI was developed by Shanghai xidian management consulting company from the American Association of industrial and organizational psychology. The work EQ test was developed by Shanghai zhibi consulting company.
Feedback is often sought from others, self-detection and reflection are often performed, and self-testing can improve self-cognition.
The so-called "people are expensive and self-known" is the first level of emotional intelligence.
Self-control and self-motivation are the second and third layers of emotional intelligence.
Self-control is an attitude towards your own weaknesses or human weaknesses. I understand my own shortcomings. For example, if I understand that I am timid and unwilling to take responsibility, can I overcome the timid weakness and stand up bravely when I have something to stand up, this is to overcome your own weaknesses. Insufficient control. According to the psychologist's analysis, Washington is naturally an extremely introverted person, but in the face of qijun Wanma, he needs to come up and call on everyone, so that he can overcome his character and go to qijun Wanma, led the people to create the United States of America. Self-control is to control your weaknesses and turn them into advantages.
Self-motivation is to determine whether your own strengths can be mined, whether you can maintain a good mental state, with full enthusiasm and vision for the future and the belief that you will win. People need encouragement, but trust and encouragement from others are always passive. Because everyone is in a complex and contradictory work, study, and living environment, there will always be complaints, misunderstandings, slander, or even hostility from others, and their mentality is positive or negative, active or passive, the behavior is different, and the results will be different. Self-motivated people are more powerful, more powerful, and more likely to succeed than others.
There are many ways to motivate yourself. My experience is: 1. Many people interact with aggressive people. Their success allows people to see hope and strength. 2. Read more inspirational books, Dell? Carnegie or Napoleon? Hill's successful book. When I was in college, the library found Maslow's "human potential and motivation", "what people can achieve", and "The third trend of psychology ------- human psychology". the root cause is lack of ability to influence and inspire others.
To be capable of the fifth level, the logic foundation of the first, second, third, and fourth layers must be established. First, we must have a clear understanding of ourselves. Second, we must be able to control the selfish desires, greed, and emotional venting of Human Nature. Third, we must be able to make positive actions and have a strong and will at a low point, fourth, we respect people and have a loving heart. Fifth, we have the qualities of calm, perseverance, courage, responsibility, and wisdom of leaders.
Level 4 and Level 5 are different from the first three. The first three aspects are the foundation of emotional intelligence and the self-cultivation of emotional intelligence. The next two layers are used to get along with others. They are the application of emotional intelligence and the embodiment of emotional intelligence.
Level 4: Understanding and helping others. People with high emotional intelligence are people who care about others, care about others, and care for others. Only by paying attention to others can they be keenly aware of others' needs and choose their own practices to satisfy others' needs. "Helping others is like helping yourself." A helpful person gets more help than others who are unwilling to help others.
"Help" is also like deposit. The more "help" you give to others, the more "help" you get when you need it. People who are good at understanding and helping others will also have a very healthy and positive interpersonal environment.
The above five aspects have nothing to do with the profession and are all soft qualities. These soft qualities constitute the emotional intelligence, which is what many professionals lack in ability but cannot lead. Many individuals with outstanding performance cannot lead the team members. This is EQ.
People who do not care about others, others, or others do not receive the care, attention, and care of others.
The fifth level is to influence and inspire others. This is the highest level of emotional intelligence. The popular "Leadership" is actually the fifth level of emotional intelligence. Many people cannot become managers, and their subordinates cannot respect and follow. The root cause is lack of influence and the ability to inspire others. To be capable of the fifth level, the logic foundation of the first, second, third, and fourth layers must be established. First, we must have a clear understanding of ourselves. Second, we must be able to control the selfish desires, greed, and emotional venting of Human Nature. Third, we must be able to make positive actions and have a strong and will at a low point, fourth, we respect people and have a loving heart. Fifth, we have the qualities of calm, perseverance, courage, responsibility, and wisdom of leaders.
The above five aspects have nothing to do with the profession and are all soft qualities. These soft qualities constitute the emotional intelligence, which is what many professionals lack in ability but cannot lead. Many individuals with outstanding performance cannot lead the team members. This is EQ.
How to Improve emotional intelligence, from understanding yourself.