How do I enable cookies in my browser?

What is a cookie?

Some websites store information in small text files on your computer. This file is called a Cookie.

Cookies are files that are created by an Internet site to store information on your computer, such as preferences when you visit a site. Cookies can also store personally identifiable information. Personally identifiable information is information that can be used to identify or contact you, such as your name, e-mail address, or phone number. However, the site can only access personally identifiable information that you provide. For example, the Web site will not be able to determine your e-mail name unless you provide an e-mail name. In addition, the Web site does not have access to other information on the computer.

Once a cookie is saved on your computer, only the Web site that created the cookie can read it.

　　How do I enable cookies in my browser?

If your browser prohibits the use of cookies, you will not be able to log on to the QQ mailbox, you can try to unlock the browser by the following methods:

(We take google®chrome™ as an example to illustrate)

In google®chrome™ click on the right "Customize and Control" button, open menu > Options, open the Options page:

Change advanced settings. Open Options window, switch left to the "Advanced Options" Panel, the privacy section select "Content Settings":

Change the content settings, and in the Content Settings window, select Allow local data to be set:

Closes the window to complete the modification.

If your browser prohibits the use of cookies, you will not be able to log on to the QQ mailbox, you can try to unlock the browser by the following methods:

(We take microsoft®internet explorer™ as an example, for more information on cookies, see the Microsoft customer Help and Support home page)

Tools > Internet Options in the Internet explorer™ menu Open Options window:

Change your privacy settings. Open the Internet Options window, switch to the privacy panel, and make Advanced settings for privacy:

Check "Overwrite automatic cookie processing" to accept the first party cookie and the third party cookie:

Click OK to complete the modification of the Advanced Privacy Policy;

Click OK to complete the changes to the Internet option.

If your browser prohibits the use of cookies, you will not be able to log on to the QQ mailbox, you can try to unlock the browser by the following methods:

(We take mozilla®firefox™ as an example to illustrate)

Tools > Options in the Firefox™ menu opens the Options window:

Change your privacy settings. Open the Options window, switch to the Privacy panel, and select Use custom history settings in the History options Drop-down box:

Check "Accept the site cookie" and accept the third party cookie:

Click OK to complete the change of privacy policy;

If your browser prohibits the use of cookies, you will not be able to log on to the QQ mailbox, you can try to unlock the browser by the following methods:

(We take safari™ as an example to illustrate)

Set the preferences in the menu on the right side of safari™ and open the Settings window:

Change the security settings. Open the Settings window and switch to the security panel:

Select Accept Cookie:

Closes the window to complete the modification.

If your browser prohibits the use of cookies, you will not be able to log on to the QQ mailbox, you can try to unlock the browser by the following methods:

(We take opera™ as an example to illustrate)

Tools > Preferences in the Opera™ Menu Open Preferences window:

Change cookie settings. Open the Preferences window, switch to the Advanced panel, and select cookies in the left-hand navigation bar:

Select Accept Cookie:

Click OK to complete the modification of advanced options;

Please select the type of browser you are using

Chrome

Ie

Firefox

Safari

Opera