How does CRM help you solve your customer management challenges?

Customer management has become a management problem that salespeople and managers are eager to solve because of their many customers and complicated data. How to organize orderly, so that business people can effectively and conveniently use customer information to win business opportunities, is an important issue for customer management. With the maturity and perfection of CRM (Customer Relationship Management system), customer relationship management has efficient and practical solutions in customer data management, customer management, customer service management and so on.
CRM is used in a variety of industries to capture online leads, increase the number of high-quality leads, implement personalized e-marketing campaigns, automate multiple administrative processes (such as forecasting, quoting, and financing), and automate activity management and sales force automation.
8Manage CRM is one of the most advanced customer relationship management solutions in China, it provides a feature-rich customer information management library, lead management and customer service support, simplifies complex customer management, improves the relationship between enterprise and customers, and enables sales and enterprise managers to handle customer management issues efficiently and easily. , improve work efficiency and corporate profitability.
8Manage CRM Customer Database provides a variety of customized ways to record customer information (such as opportunities, communication progress, qualification audits, transactions, etc.), users can design the layout of the Customer Information page, the most familiar way to record relevant information.
Its potential customer management, the manager can customize the eligibility criteria for the customer, select the following qualified customers, and according to predefined rules to assign potential customers to sales, improve sales success rate.
In addition, customers can submit a customer enquiry form to the customer service Representative online through the system, and track the status, query or browse the document, set a time agent, etc. This is the 8Manage CRM Customer Self-service, the service strengthens the enterprise and customer contact, to provide customers with the conditions of proactive consulting, but also to bring more business opportunities.
At present, CRM has entered the mobile era, mobile CRM and general CRM function consistent and information synchronization, even if the user travel outside, but also can use mobile CRM anytime, anywhere to view, manage customer information, management customers more efficient and convenient. 8Manage Mobile Cloud CRM APP for users to create a full range of customer information management solutions.

For more information on CRM, see:
Http://www.8manage.cn/crm/crm_client.html
Focus on understanding more enterprise solutions

How does CRM help you solve your customer management challenges?