How to fix Wi-Fi connection problems between iPad and iPhone (1)

Whether or not they want to, more and more enterprise IT departments urgently need to manage iPhone and iPad users and their many iPhone wi-fi connection problems. In our wireless network fault repair: connectivity, we explained how to handle physical, router, and Windows connection problems. However, if you have an iPhone or iPad WLAN problem, you can follow the steps in the iPhone OS wi-fi connection debugging skills here.

1. Check your physical connection again.According to the technical guidance in step 1 of "Wireless Network Fault repair: connectivity", we always need to start from this step.

2. Next, verify that your iPad or iPhone Wi-Fi adapter is installed and working properly.Because iPhone, iPad, and iPod Touch screen devices are built with 802.11 chips, you do not need to verify the installation, but you still need to check whether Wi-Fi is enabled on the device. Go to Settings/Wi-Fi. If Wi-Fi is OFF, touch the slide key to set Wi-Fi to ON. When Wi-Fi is ON, a Wi-Fi signal strength indication mark is displayed in the upper left corner of the device homepage.

Verify that the Wi-Fi information of the client is ON.

3. Verify that the LAN settings of your wireless router are correct.According to the technical guidance in step 3 of "Wireless Network Fault repair: connectivity", access the router management tool to determine the IP address range and the subnet allocated to the wireless client.

4. Verify the TCP/IP settings of your client to ensure iPhone wi-fi connection.Go back to Settings/Wi-Fi for iPhone, iPad, or iPod and find your Network name (SSID) in the "Choose a Network" list ).

* If your network name is not in the list, your vrossid may hide its SSID. You can click "Other" and manually enter your network name.

* If your network is in the list, but there is no check mark next to it. Try to establish a connection by touching your network name. You may be prompted to enter the password. Enter the password and then click Join ". If it still fails after several attempts, go to Step 8.

* If there is a check mark next to your network name, you can proceed to the following steps.

When you try to connect to the network, a rotating gear is displayed on the right of the target network name of your iPad or iPhone Wi-Fi client. When the gear disappears, you can click the right arrow after the network name to view the IP address assigned by the client.

If the IP address of the connected client is "Static" but not within the lan ip address range of your vrolan (see step 3), touch "DHCP" to set the IP address to automatically obtain, then touch "Renew Lease ".

If the IP address of the connected client is still blank, or the client attempts to connect again but will soon be disconnected, go to Step 8.

If the IP address of the Connection Client is within the lan ip address range of your router, continue with the following steps.

Verify the Client IP Address

5. Once your iPhone OS client obtains a valid IP address within the IP address range of your router's LAN, use "ping" to verify the network connection. This step is different on the iPhone, iPad, or iPod, because Apple does not include the "ping" application that users can use.However, you can still follow the steps below to verify the network connection.

* If you have not installed the ping application, you can first use Safari to check Internet access. For example, you can browse the Bing website first. If you can successfully open or reload an Internet webpage, congratulations! You have connected to the Internet!

* If you get the error message "Cannot Open Page", You need to perform more checks. You can try to browse your account owner Web management tools (such as http: // 192.168.1.1 ). If you can open this page, it means you can connect to your vro, but the vro itself has problems. Refer to our wireless network troubleshooting skills article for more information.