How to monitor mail servers

First, the preface

With the major websites have launched a mailbox billing services, the vast number of netizens are gradually adapting to the concept of "paid service", at the same time, they also pay the quality of the mailbox to put forward higher requirements. In the face of the vast number of netizens concerned about the quality of mailbox services, Dragon Technology pole Chinabyte, from the independent perspective of the third party, based on the principle of openness, fairness, 6 of the main portal site billing service quality evaluation. Through the breakdown of evaluation process and results, combined with the successful experience of Dragon technology in the field of network fault performance monitoring, Dragon technology design introduces the mail Service monitoring solution combining with the firewall and the operators.

Ii. Monitoring Objectives

The purpose of the Mail Service monitoring is to ensure the availability, usability and stability of the mail service, so that customers can send and receive mails quickly and efficiently. From the perspective of customer use, you can divide the above objectives into:

1, to ensure that the service success rate of nearly 100%, so that users can log in at any time to use the mailbox.

2, the user to perform a single operation of the task time control in 5 seconds. With the improvement of network infrastructure and the application of broadband, the network speed is getting faster, and the user's endurance to network response time is reduced from 8 seconds to 5 seconds, that is, the time limit that the user can endure is 5 seconds when downloading a page or completing a single operation task on the web.

3, improve the network transmission rate. By optimizing the configuration of server hardware and software, optimizing the Web design, optimizing the network application structure to improve the network transmission speed.

III. Monitoring Programme

The monitoring of mail services should take into account both the mail system and users, because on the one hand, the mail system to maintain 24*7 stable, efficient operation is to provide quality service premise; On the other hand, only the data measured from the client can reflect the quality of the mailbox. Therefore, Dragon Technology proposes an integrated solution that monitors both the system's internal and end-user side. Take a look at the picture below.