1. Find the password reset button on any storage processor (SP) on the back of the VNXe disk processor chassis (DPE.
2. Press the password reset button with a pen or tip for 2 seconds until the fault indicator turns blue. You only need to press the button on any storage processor (SP.
The password of the administrator account and service account of the VNXe system will be reset to default. After about two minutes, the fault indicator turns blue.
Note: If you press the password reset button for more than 10 seconds, the storage processor (SP) will be restarted ).
3. Open a browser to connect to the VNXe system and use the default password to log on. The default password for the administrator account is Password123 # (case sensitive), and the default password for the service account is service.
After the logon is successful, the system will prompt you to change the password of the administrator account and service account.