How to use thousand cattle intelligent robot?
Have received a lot of business testing applications, thank you very much for your support. Believe that the merchant robots in everyone's efforts, will do a better job. The following is a trial Taobao merchant robot Operation Manual, please follow the instructions to experience.
The first step: landing pc-side thousand Cow Workbench, double-click any contact to start Wang Wang, click the "Robot" button in the upper right corner of want want Chat window, start "semi-automatic" robot
The second step: click the "Configure Reply" button, enter the configuration back to the background, do the following:
Edit and modify the "customer answer" for all questions (remember to edit a question and click to save it)
can be edited for "Child account Customizable reply" (option is, meaning that the sub account can modify the answer to the question ~)
Whether the "automatic reply" authorization allows the robot to automatically reply (the choice is, means that when someone consulted the problem, the robot will automatically respond, do not need manual processing ~)
The third step: Restart the thousand cows, start the robot, the robot can automatically reply to the problem, the robot fully automatic response, the robot can not automatically reply to the problem, contact will be shiny, prompt you need to be responsible for this account of the artificial customer service processing
PS: For the robot can not automatically reply to the question of the buyer account, if you want to start a semi-automatic robot, you need to switch to other buyers account, that is, leaving this account can restore this account of the robot automatic response function