1.Symptom: the message "failed to Enable USB key device" is displayed" Procedure: The default initial USB key PIN code is 1234. If the incorrect PIN code is entered more than 6 times, the USB key is locked. If the USB key is locked, please contact the national e-government Internet digital certificate center directly to request unlocking. 2. symptom Description: "The current USB key device does not exist"Procedure: Check whether the USB key driver is installed successfully: After the installation is successful, the 'national government affairs Internet digital certificate management tool' is displayed in the tray in the lower right corner of the computer. Place the mouse over the icon and the USB key is displayed, double-click the icon and check whether two certificates can be found in the pop-up management tool. If there is no certificate information, reinstall the USB key driver. Installation Steps: Install the double-hit keydrive installer eps3k_cegn.exe in the installfilesdirectory directory of the optical drive. Note: USB key cannot be inserted during installation. 3. symptom Description: The system prompts "Ike and peer connection timeout, Ike or IPSec configuration error or network failure"Procedure: 1) check whether the IPsec Policy of the organization's network firewall enables NAT traversal. If not, enable NAT traversal; 2) Check whether UDP ports 500, 1701, And 4500 of the network firewall are open. If not, open the firewall; 3) Check whether TCP ports 500 and 4500 of the network firewall are open. If not, open the firewall; 4) set the network firewall access policy and set the connection attribute to "persistent connection "; 5) if the NAT device web interface provides the "allow IPSEC" option, select this option; 6) reestablish the connection. Configure a VPN on the vro Do you need to do the following ??? Open Port ing. The IPSec VPN ports are 50, 51, and 500. The pptp vpn port is 1723, And the L2TP port is 1701. |