I will share with you my experience in HR Recruitment and interview over the past five years.

I will share with you my experience in HR Recruitment and interview over the past five years.

This article from http://job.csdn.net/n/20060815/93744.html

I have been doing HR full-time recruitment for several years. Recently, I feel that this topic is getting hotter and hotter. From the HR perspective, I will talk about some questions about recruitment interviews, do your best to give some suggestions to friends who need it.

　　First question: your role in the interview
　　
There is always a conflict between the recruiter and the applicant. There is no doubt, but is it not a cooperative relationship? Imagine which of the following companies does not want to find a suitable candidate quickly and accurately, which candidate does not want to get a job opportunity through the interview as soon as possible to complete another leap in his career?

Therefore, we should never start to think that HR is on the opposite side of you. If you stand in the wrong team, your interview will basically end. Because you will do your best to avoid problems that you think may affect your work, rather than showing your abilities, therefore, the most important job in the interview is performance, rather than avoiding (to show not to cover !)
　　
Most candidates will prepare for the interview, read a lot of interview experience, and I will also (HR is not silly, of course, wondering how the other party will deal with the interview ). One of these so-called face-to-face problems is that you need to make up for your shortcomings. In fact, this is a big misunderstanding. For example, many of my recent graduates talked with me about their work experience, and even those who typed in at a Taobao store all spoke like a project management project;

On the other hand, those who graduated from the secondary school and worked for two or three years have always liked to say that they are studying for their own undergraduate courses, and they will soon get a diploma from ** University ...... In fact, these are basically useless. Think about it. Why did the company ask you to come for an interview? If I need a resume from a recent graduate who has work experience, what do I want you to do for an interview? I am looking for a master student with a high degree of education. In this year, my undergraduate master students are flying all over the sky. I have asked you to come to the interview. It must have been a long time and I have sent a message!
　　
Therefore, the most important thing in the interview is to show your strengths, rather than making up for your weaknesses. Because companies employ people only for their strengths, they are not looking for three good students, but not looking for excellent talents!
　　
　　The second question: what kind of capabilities are presented?
　　
Today, we are talking about what kind of skills are most needed to be presented during the recruitment interview. The HR professional statement is very complicated. What kind of competency model, quality structure, and career orientation ...... There is no problem between colleagues. In actual work, don't say that the candidates are dizzy. Sometimes even the managers of the Department who are thirsty may feel impatient.
　　
1. Demonstrate your abilities not to be trained

The principle is very simple. There are two types of capabilities and Quality: trainable and hard-to-be-trained, and you can judge by yourself.
　　
Test: Oral English, hardworking, honest, kind, communication skills, understanding of the company's product knowledge, familiarity with the company's industry, computer capabilities, financial knowledge, work initiative, coordination and analysis capabilities ...... Try to tell the difference, isn't it easy?
　　
You are an employer. Where do you focus on? Of course it is not easy to train!
　　
If the company has a training department, the only thing we need to do is to make improvements to the areas where employees are lacking, do not be afraid that you have shortcomings in training (for example, you do not know about the company's product knowledge ). However, it is more important to seize the difficult training abilities required by the positions you apply.
　　
2. Show your irreplaceable capabilities
　　
As a recruitment specialist, I am making multiple choice questions every day. Among the many candidates, I find the one that meets or exceeds our expectations. The vast majority of resumes I see every day can be said to be a thousand people. The most typical examples are graduates, who have excellent scores (ranking 3/50), English level 4 (cet6), Computer Level 2 (level 3), and excellent scores (ranking) I have received a scholarship for n consecutive years, participated in ** student organizations, and worked as an intern for several months in ** the company. In other words, as long as the company wants to recruit and have a long dragon at the door at any time, your chances of success will be minimal.
　　
Looking at the problem from another perspective, why is it difficult for grass-roots employees to recruit department managers and technical experts? The reason is that, the more likely you are to be replaced, the lower your value is. This is the rule. Therefore, whether it's your resume or interview, you have to show your unique irreplaceable abilities. Don't tell me you don't have it. It's impossible. Otherwise, why should you apply for a job?

　　Third question, tips for successful interview, your expectation = my performance
　　
The interview is called interview. I think the meaning is completely different. Interview and face-to-face tests. Based on your score, you can objectively assess how many points you have scored and how many points you have chosen. The goal is to choose the best option. Interview translation should be an interview or meeting, as a communication process, interviewer communicates with the applicant about the company's business conditions and the job details that can be provided, while candidates introduces the applicant to his/her resume, abilities, experiences, and other information, this allows the other party to know themselves and then understand themselves. The goal is to fit the two sides, not to use high scores, but to provide an opportunity for both sides to find their best partners.
　　
Specifically, before interview, enterprises will analyze what kind of person they want to recruit, that is, the so-called job description in HR theory ). This analysis is widely sourced from the needs of department managers for this position. There is a subjective image left by the former staff for this position, some customers may not have an adequate review of the position.
　　
Therefore, the result of interview is not excellent, general, or poor. Only suit or not suit is used. I hope you will know the interviewer of the company (let's stick to the interview statement, or someone should blame me for speaking in English). We hope you will come with expectation before the interview! What are the expectations? In short, it is more suitable than the predecessor! If the predecessor did not do well, he hoped to recruit a better employee. If the predecessor did a good job, he hoped to recruit a more suitable (stable) employee.
　　
So how can we make ourselves more suitable for the company's expectations?
　　
1. Study the recruitment advertisement of the other party. Generally, the other party will write the job content of the position in the advertisement, and the requirements for the position. Compare yourself. If the other party has a college degree or above and you are a master's degree, don't get bored and delay everyone's time. Isn't that true? If the other party has written more than three years of work experience, the other party will certainly not want to start from college graduates to train a newbie. The basic conditions are not suitable, so you can go to the interview, either the other party is bored or the other party's HR is a new cainiao.

2. During the interview, pay attention to the mentality of the other party, say something vulgar, listen to the voice, the other party is a state-owned enterprise, and is responsible for finance. If you ask how well your English is, you have a lot of eyes and don't need to work, don't let it go. Maybe your predecessor is an English company! I often encounter this problem.

3. highlight the key points. I often encounter such a candidate. I usually graduate for a year or two and sit down in the conference room. If I don't have to say anything, I will flip a lot of books out of the bag and he will be able to fill you with many tables, english, accounting, trade, customs clearance, computer, marketing, management, pr ...... I was dazzled. I couldn't think of it, but I couldn't get it out without him. I'm weak enough to ask what position do you want to apply? Answer: "I think your company is very good. Foreign companies, big brands, and you have never been here for a year or two. As long as you can come in, I really don't care about any positions !" I think it's quite appropriate for him to be our General Manager ......

Another kind of first impression is the phone appointment, which is generally done by HR people. The content is basically that we have read your resume and thought that your basic conditions are in line with our job requirements, hope you can come to the company for an interview one day ...... It seems simple, but in fact the performance of candidates is also high and low.
　　
There are three types of phone answering skills that are difficult to think about: beginning and end, Yun, and relying too much.
　　
In the past, the Chinese state of etiquette has always been the principle-oriented, but it has fallen down to the modern era. It seems that the times of the ritual are especially bad when the phone is invisible to the other party. Hello is what you say when you answer your phone in English. It's just the same as what you say when you say hello to your daily friends. Then, let's look at us and create a "hello". It's actually very rude, you think, who said hello to others and shouted "hello" directly on the road? What's more, the voice "hello" has multiple meanings (thanks to the four voices invented by the ancestors), which can express the response and question, which is still justified, it can also express questioning, provocation, and impatience. The first impression of a person cannot be broken! It's a bit cool, but this is the case.
　　
"Hello !"
Me: "Hello, is it ?"
A: "Yes, who are you ?"
Me: "I am a ** company. Did you submit your resume to our company? We think you have good conditions. I 'd like to invite you to the interview ."
A: "Oh, yes, yes. Sorry, I am sorry, I am in a meeting (class, dinner, car, and so on )."
　　
So what do you want to impress the other person with your one hundred and eighty-degree attitude change?
　　
The second type is Xiaoyun, which is explained by phone content.
　　
"Hello, please ."
Me: "Hello, is it ?"
A: "Yes, who are you ?"
Me: "I am a ** company. Did you submit your resume to our company? We think you have good conditions. I 'd like to invite you to the interview ."
A: "** I have never submitted a resume for my company ?" (I am confused, do I vote ?)
Me: "No, you sent it via *** email ."
A: "My mailbox is mine. I should have voted right. Can you tell me what position I have voted ?" (Dizzy, I often ask this question. It is estimated that I have invested too much)
Me: "You have invested in a ** position. It may take a long time. Are you still interested in this position ?"
A: "I should have ......" (I am crazy)
　　
The last situation is common in recent graduates.
　　
"Hello, please ."
Me: "Hello, is it ?"
A: "Yes, who are you ?"
Me: "I am a ** company. Did you submit your resume to our company? We think you have good conditions. I 'd like to invite you to the interview ."
A: "Oh, good, no problem. Thank you very much! Er, by the way, where is your company ?"
Me: "Please write down our company address ****"
A: "Okay, I noted it down. Well, sorry, how did I get there ?"
"Where do I go, what bus can I do ?"
"What are your company's signs ?"
"I come to your company and say I am here to apply for a job, right ?"
　　
You may find it understandable to ask the address or even ask how to proceed, but in fact you can take the initiative to obtain the information yourself. The feeling you give to each other is that you have a strong dependence on your mind. You will also ask, "Who should I ask for help? How many calls does he call? I cannot find *** what should I do ?" It is better for me to answer questions like this. Where do you reflect your ability to work?
7. The interview has started before telling you
　　
Let me tell you a story about Zeng guofan, hailed as the last major event in modern Chinese history. One day, Zeng zhenggong (Zeng guofan's nickname, "Wen Zheng" is the highest specification of Chinese civil servants in ancient times, and 13 Zeng guofan was the last in the Qing Dynasty) studied at home and suddenly received an old saying, visit the palace! Contact the boss! It's a bit like an interview. When I got into the palace, I was taken by the eunuch to a pavilion in a garden in the Palace Museum.

"Waiting here", the eunuch finished. Zeng guofan, dressed neatly and afraid to sit, just waiting, hot summer (Beijing's sauna day is estimated to have started at that moment), isn't it enough? Ban waited for an afternoon. In the evening, another eunuch came and said that the emperor had spoken, "Go back, you are OK". Zeng guofan was confused and couldn't ask, so he went home. The more I thought about it, the more depressed I was. After dinner, I went to the teacher's house to talk about it. I asked the teacher about it. Is it a blessing? The Master finally asked him, "What is the couplet written on the pavilion ?" Zeng guofan said that his mind was panic and messy, and he did not take a closer look. The Master said, "Hurry up, find a eunuch and give him several hundred silver coins to copy them for you. That's right !" So Zeng guofan acted as the rule. The next day, the emperor asked him what the couplets in the pavilion meant. Zeng guofan answered the question and put his eyes on the governor of other provinces ...... Do you understand? Dare to interview with the scenario here! Do you want to talk about the vast history of China over the past five thousand years?
　　
Is this story a bit like today's interview? From the perspective of people you have entered, the interview has started. I usually talk to the candidates before the interview, for example, what kind of transportation means are there? The accent is not a local speaker, family Information, do not know our company's colleagues, how do we know our recruitment information, and so on? In fact, this information is not easy to collect during the interview, but it is indeed useful, therefore, this is actually part of the interview, and you should be as cautious as the interview!

Where do you want to know how far your home is from your company by means of transportation or home? What if you want to do after work for more than an hour? Ask your family about your stability and separation between two places? Are you an only child? Younger children? And so on. (here we don't talk about the so-called employment fairness. In my mind, I really want the job to be fair, but the social reality does not encourage companies to do so. This is not something we can control or adapt, if you are interested, you may wish to discuss it again ). The specific position may cause some other problems.
　　
Wait. What do you do when you wait for an interview? According to my observations, most people sit here, more than 70%. Some people visit, some read, and some chat at the front desk. In fact, they all reflect their personalities. As I said before, there are no advantages or disadvantages in personality. For example, if you are doing sales, you will be asked a question mark. Why don't you use this time to learn more? In general, there is no harm in getting up and looking around.

　　Eighth Question: Economics in recruitment
　　
The concentrated topic here is: Who should you and the company ask? This is not a debate, but an economic issue. In essence, it is very simple. It is the simplest model of supply-demand relationship.

We generally think that companies should be eager for good, which is of course correct. Using my own example, I am a recruitment manager and most of the time I am chasing talent for the company (those cool people ), because they can create high value for the company, the things of the N Gu hotel are also indispensable ~~~; Or let's change our perspective. I am serving the talents who have the ability to create high value for the company, because if they come to my company to work, they can better reflect their own capabilities, get higher social value and self-value recognition.
　　
This is a problem in two aspects. The recruitment work is the unity of these two aspects. Therefore, the recruitment and application sides are a cooperative relationship that involves mutual struggle. No one is asking for it! Of course, the pursuit must exist. The reason is very simple. The target party will make more profits. Isn't that the most typical performance of the sales and purchasing models? Therefore, when you complain that an enterprise is not "Seeking for perfection", consider the supply-demand relationship between the two parties first.
　　
For the relationship between Liu Bei and Zhuge Liang, we may use the theory of supply and demand to analyze the relationship between Liu Bei as the demand side of human resources (buyer) And Zhuge Liang as the supplier of Human Resources (seller.

At that time, Liu Bei sent a message, without a shadow on top, and without a foothold. Zhao Yun, president of the armed forces, said Wen Chen, but Jian sun, Er mi, and a younger man, at that time, Liu Bei was 46 years old (the average age of the ancients I did not dare to swear, but even if I live for 60 years, even if I live for a long time), and was still chased by others, it cannot be said not to be poor;

Looking at Kong Ming and Nian Fang 26, I have been better at reading poetry than Guan zhongleyi. I put the ambition of Hongyi in Nanyang, but it is not so much a hermit as a wise man who is willing to pay for the price and choose the best service, mr. Wolong, a group of friends in Jiangdong (not a sage, but an idle and powerful person), said, and ran the word "Wolong Phoenix" to stay secure!" We will not talk about the deep-seated reasons for cooperation between the two parties (in fact, they also need each other). At least the supply and demand relationship between the two sides is clearly oriented to the supply of one party. Under such circumstances, there is no doubt that Liu Bei will pursue Kong Ming, instead of the opposite.

Imagine why Liu Bei, rather than Cao, is not the Liu table that is personally related to Zhuge Liang? Very simple. They are not poor yet, so they have to pay for their own costs. They have to go to the 26-year-old who has no work experience. It is a legend that they have learned how to develop their own products and even have no diploma!
　　
Someone will argue that this is because Liu Bei is a special boss and he is always eager for talents. Is that true? After Liu Bei had the place of Jingzhou, Pang Tong, another fengchen in the world, came to report. How did he do it? "The color of Bei Shaoqi (the ugly person and the ugly person), then the county magistrate" how suddenly changed the Talent View? Very simple, not so hungry ~~~~~~
　　
Therefore, if you are a good guy, you can compete with few competitors to find a job? If you are at home, you will be asked by the natural headers. If you are unfortunately more alternative, you have to learn from Liu Bei's predecessors. Success? You have to work hard first!

　　9. Details determine success or failure
　　
The previous article has already expressed a point of view that the interview is not an examination but an interview. The guests and guests will have a friendly and friendly meeting with each other in order to get a win-win situation! It can be seen that communication between the interviewer and the applicant is the most important task in the interview. When should the communication start? Start with resume! Throughout the recruitment process, any event may have a fatal impact on the final result at any time! The procedure is as follows: Prepare a resume, submit a resume, call an appointment, before the interview, during the interview, and after the interview. Steps are critical and fatal!
　　
So what is the decision on the success or failure of a job search? Some people say it is strength. Of course there is no doubt that it is not as good as it is. Here we are talking about the fact that the candidates are quite powerful. At this time, what determines success or failure? Details!
　　
How important are the details? The best example is in war and economics.
　　
There are many economic examples. If you have time, I recommend a book, "Details determine success or failure". I have read it earlier, what impressed me is that the difference between the details of Line 1 designed by Shanghai Metro Germans and the line 2 designed by Chinese designers for imitation design determines the economic benefits of Line 1 compared with Line 2.
　　
In terms of war, what is typical is the unforgettable Sino-Japanese and Sino-Japanese naval battles. I have been to the memorial hall of the former residence of Deng Shichang in Guangzhou, which describes the whole process of the Sino-Japanese naval battles. In short, the Chinese navy suffered a fiasco in the case of a strong overall strength over the Japanese navy. The main warships basically fell into the sea, and experienced sailors basically lost. It was the last straw of the decline of Modern China! We will not talk about the specific process, but I will mention a few details.

During the war readiness period, when I visited my naval fleet, I found that our sailors were drying clothes on the warship cannon. Before the war, the Beiyang Water Division investigated and dealt with counterfeit and shoddy shells related to the Japanese, the North Ocean Marine Engineer's signal army has made a mistake. The fleet has a wrong formation (a huge Oolong Army first); or in the war, the Marine torpedo army miscalculated the fatal torpedo from the flagship belly of the ship ...... Do you still feel lucky?
　　
What details will determine the success or failure of our resume? As mentioned above, it will not take more than 30 seconds to read your resume during the HR primary election. If you unfortunately see a clearly bad detail, the possibility of losing your resume is very huge. For example, your resume is full of red and green words, your typos are obvious, and there are obvious misexpressions, such as uncertain gender, born in 2082 (no smile, really ); the resumes of others are not cleaned up. The time overlaps, and the study overlaps with the work period and work period. The resumes in Chinese and English are asymmetrical ......