Industrial and Commercial Bank of China "Overlord" rules-you have to pay for the wrong password

Reports from the morning news
□Xinhua News Agency, Chongqing, November 4
If you use a bank card to get the money, the wrong password will be automatically locked and the loss will be reported. At this time, the user will not only have to pay a loss rate of 10 yuan once, but also wait 7 days to continue using this card. Recently, some users have repeatedly reported that ICBC's regulations are too aggressive and there are obvious management vulnerabilities in execution.
Mr. Li, working in a Chongqing public institution, recently used the ICBC peony lingtong card to get the money. after entering the password at the ATM, the screen showed that the password was incorrect and swallowed it. He asked the user to submit a ticket to the counter for consultation. At that time, Mr. Li thought: ICBC is indeed an old-fashioned bank, and management is strict.
After finding the staff at the counter with his ID card and receipt form, Mr. Li knew that his card had been locked automatically and he had to pay 10 yuan for the report and continue using it seven days later. This makes it hard for Mr. Li to understand that if he loses the wrong password, he must pay for the loss. Such a rule is too overbearing.
Miss Zhu, who has the same experience, said angrily that it is common for users to forget or remember the wrong password. As a service department, how can banks regard users' negligence as a chance to make money?
The reporter learned at China Merchants Bank, Everbright Bank, Bank of Communications and other outlets that if a user is swallowed up by a cash machine due to negligence, as long as he holds his ID card to the counter, after the staff verify that it is correct, the user will be returned unconditionally. As a result, it is even more confusing: why are the management regulations quite different for banks? Some users pointed out that, in the end, it is nothing more than for the loss of 10 yuan. If each outlet of ICBC has users paying the money every day, it will be a huge revenue nationwide.
In recent years, China's banking industry has achieved remarkable results in coping with the impact of foreign banks and strengthening service reform. However, the situations reflected by the above users indicate that China's banks, especially some state-owned commercial banks, still have great room for improvement in service enhancement. Otherwise, they will not be able to cope with the competition of foreign banks, once the service is completely abandoned by users because it is not in place, the local Joint-stock banks may not be able to compete.
Http://www.jfdaily.com/gb/node2/node17/node33/node71157/node71160/userobject1ai1119866.html