Install error "Exit code: 6" or "Exit code: 7" | creative Adobe production (Security

 

The following error message is displayed when installing Adobe products:

 

Exit code: 7

-------------------------------------- Summary --------------------------------------

-0 fatal error (s), 2 error (s), 4 warning (s)

 

 

Warning: ds013: payload {balance} Adobe Flash Player 10 ActiveX 10.1.52.14 is already installed and the session payload {balance} Adobe Flash Player 10 ActiveX 10.0.0.0 has no Upgrade/conflict relationship with it.

Warning: ds013: payload {plugin} Adobe Flash Player 10 plugin 10.1.52.14 is already installed and the session payload {FB7F30B6-BFBF-4d2c-9F61-B5533659ACBE} Adobe Flash Player 10 plugin 10.0.0.0 has no Upgrade/conflict relationship with it.

Error: ds013: verifying payload Integrity: Failed with code 1

Warning: dw016: Note: cannot set action to the payload {workload} suite shared configuration cs5 2.0.0.0 as it is already upgraded by the payload {workload} suite shared configuration cs5 2.0.0.0

Warning: dw016: Note: cannot set action to the payload {workload} suite shared configuration cs5 2.0.0.0 as it is already upgraded by the payload {workload} suite shared configuration cs5 2.0.0.0

Error: dw013: Unable to get root from inchildpath

Bytes -------------------------------------------------------------------------------------

The root cause of the problem is that when Adobe scans the computer and finds that the computer has installed related products, it is not allowed to install

 

Solution 1: official edition

1. Restart your computer in a minimized state before running the installer. (restart the system)

For instructions, see the following statements:

• Start Windows in diagnostic mode (Windows XP) (kb404860)
• Restart windows in a modified mode (Windows 7 and Windows Vista) (kb404913)
• Start the system in safe Boot Mode (Mac OS X) (kb404936)

2. Repair the Microsoft Windows Installer (Windows) (system vulnerability fix)

1. Repair the Windows installer.

   Windows XP/Vista

   1. Download and install the newest Microsoft Windows Installer redistributable pack.

   Windows 7

   1. Choose Start> All Programs> accessories.
   2. Right-click Command Prompt and choose run as administrator.
   3. In the Command Prompt window, TypeSFC/scannowAnd press Enter.
   4. When the system scan completes, TypeMsiexec/unregIn the Command Prompt window, and press Enter.
   5. TypeMsiexec/regserverInto the Command Prompt window, and press Enter.
2. Proceed with the Creative Suite 5 or cs5.5 product installation.

3. preinstall Adobe air and the adobehelp payload (uninstall the previous air and payload)

1. Uninstall any copies of air.

Windows XP

1. Choose Start> Control Panel.
2. Double-click add or remove programs.
3. Select Adobe AIR and click Uninstall.

Windows Vista

1. Choose Start> Control Panel.
2. Double-click programs and features.
3. Select Adobe AIR and click Uninstall.

Mac OS X

1. Drag the AIR application to the trash.
2. Navigate to the adobehelp payload folder. For example:
   Windows: D: \ Adobe Master Collection cs5 \ Adobe cs5 \ payloads \ adobehelp
   Mac oS:/volumes/Adobe Master Collection/Adobe cs5/payloads/adobehelp
3. Double-click the air Installer:
   Windows: "Airinstallerrunner.exe"
   Mac OS: "Adobe AIR Installer. app"
4. Follow the onscreen instructions.
5. Return to the adobehelp payload folder.
6. Double-click the file "adobehelp. Air ".
7. Follow the onscreen instructions.
   • If everything installsuccessfully, run the Creative Suite 5 product installer again.
   • If any errors occur, search the Adobe Knowledgebase for solutions.

Solution 2: Private Edition 1

Uninstall the previously installed Adobe, delete the relevant installation directory, and then install

 

Solution 3: Private Edition 2

Directly Delete the c: \ Program Files \ common files \ Adobe directory

If you cannot delete a file, use a third party to delete the software (such as file smash 360 ).