MOF introduction:
The MOF (Microsoft operation framework) technology is not omnipotent. To bring value to enterprises and improve their competitiveness, the key is to rely on the management of information technology application processes, MOF is used to introduce IT service management and operation ideas, providing new ideas and practical experience for enterprise IT personnel.
Core content:
> Introduction to MOF
> MOF Theoretical Basis
> MOF Process Model
> MOF team Model
> MOF risk management principles
Thoughts:
1. Business (Enterprise Business) vs it? What is the relationship between enterprise business and IT?
2. What is operations )? For it, Operation refers to some daily processes, that is, day-to-day work, rather than project;
3. What are the challenges it faces?
4. What is the relationship between business needs change and IT development? Changes in business needs are related to IT development.
5. How to provide reliable IT services for mission-critical applications?
What does the business department need it to provide? Good service !!
Good service:
Attractive: a service that I want to use
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Trustworthy: a service that's available when I want it
Efficient: a service that cost less to deliver than its value to the business
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