Mac Installation Win10 black screen

To help Mac install a dual system, we usually use Apple's official Bootcamp tool to put the computer on the Windows operating system. But a few days ago, users found that with the 2014, 2015 Apple Computer installation WINDOWS8 or WINDOWS10 operating system, once the upgrade of the new video card driver, the system will immediately black screen, and can not start again normally.

The phenomenon was first pointed out by an old Apple user (using the imac desktop in the second half of 2015 years), with the installation of the Windows support software (hardware driver) provided by Apple after installing the latest version of the Windows 10 system with the Bootcamp tool, and then restarting the computer. There must be a black screen can not enter the desktop phenomenon, restart after the system automatically entered the repair mode of Windows. Even if occasionally lucky to enter the desktop, the system will be suddenly in a few minutes black screen, and then automatically restart into repair mode. The repair mode will remove all hardware drivers before entering the desktop, if you install the hardware driver again, face is again black screen.

After more than 10 reload systems were the same phenomenon, the user dialed the Apple customer service phone. The customer who answered the phone said they had never received a similar complaint, but the customer insisted that the call would be forwarded to a "senior technical support staff". The solution offered by the advanced technical support staff is to enter Safe mode in Windows, turn off automatic Updates, and then reinstall Windows Support software. The user asked the cause of the failure, to just say that this is because Intel's latest version of the graphics driver and the Apple Computer Graphics has a conflict, and thus cause this phenomenon.

Next, the user according to Apple Customer service provided the solution, without networking, reinstall the Windows 10 system, turn off automatic Updates, but after the installation of the Apple provided Windows support software will still appear system black screen crash phenomenon. After that, the user gave up Windows 10 on the Apple Computer, degraded to Windows 8, and found that the latest version of the Intel Graphics driver (January 2016 version) could not be used in the Windows 8 system, as it would also cause the system to crash on a black screen.

Currently, Apple's latest EI capitan operating system and stop support for Windows 7. The user concludes that using an Apple Computer to install Windows can only install Windows 8 and cannot upgrade the Intel graphics driver. The current various forums and paste has been a number of users reflect the same problem, the use of products are 2014, 2015 Apple Computer. As of now, the Apple website Technical Support page does not provide solutions.