The Microsoft platform support report tool will be a dedicated tool designed to collect information that is required by customers who support critical and professional services from a variety of dedicated groups. The Microsoft platform support report tool is designed to help Microsoft support professionals obtain more information about customers' system configurations from small and easy-to-use utilities.
When you use this utility correctly, the generated reports provide a good overall view, includingProgramAnd install the device driver, disk configuration, environment variables, different network information and detailed configuration information to system configuration. In addition, these reports can be used to isolate known problems or solve more difficult problems.
ImportantThe reporting utility does not make any registry changes or modify the operating system on Microsoft platform support.
See: http://support.microsoft.com/kb/816819/zh-cn