New Features of Microsoft Dynamics CRM 4.0

Source: Internet
Author: User
Tags hosting microsoft dynamics

Microsoft Dynamics CRM 4.0 business software is a complete set of Customer Relationship Management (CRM) solutions that provide enterprises with the ability to gain and maintain a competitive edge in today's business world.

User-oriented product upgrades. Microsoft Dynamics
The CRM team spent a lot of time listening to customers' opinions and paying attention to how they use the CRM system. The results of this study help us bring Microsoft
Dynamics CRM 4.0. Here is an overview of the new features in the latest Microsoft Dynamics CRM version.


I,Improved end user benefits(? Benefits)

The improvement of user interfaces makes Microsoft Dynamics CRM 4.0 easier to use and allows users to complete tasks with fewer clicks. When end users get a simpler and easier-to-use tool, it not only means they can work more efficiently, but also bring happiness to their work.

New benefits of end users (? Benefits) includes the "auto-complete" function, so they do not have to repeat the same content; faster searches; support for large-scale execution and closed cycles
(? Closure of campaigns) and improved email integration. Microsoft Dynamics CRM
4.0 users are also allowed to customize their Navigation Pane so that they can obtain the required information and data related to their specific job roles more quickly.

Other outstanding features include creating a report tool from CRM data without the support of the IT department; allowing users to create, search, and execute advanced functions of workflows; application offline reports and customization methods (? With offline reporting and customization) for more consistent offline customer experience (? More consistent offline user experience); and improved synchronization mechanism.


II,AndMicrosoft OfficeEnhanced integration

The integration with Microsoft Office systems has been greatly improved in Microsoft Dynamics CRM 4.0, which gives users a new way to take advantage of existing Microsoft Office applications.

For example, Microsoft Dynamics CRM 4.0 users can use Microsoft Office
Excel provides a richer data experience. When Microsoft Dynamics
When the data in the CRM system is exported to excel for work, they have an option to re-import any changes made in Excel to Microsoft Dynamics
CRM. This allows users to enrich their data with tools provided by Microsoft Office Excel.

Microsoft Office OneNote users can also copy the notes created in OneNote to Microsoft Dynamics CRM with a simple click.


III,Better support for global operation

Many companies need the ability to work in multi-language and multi-currency environments, whether globally or in their own geographic regions. The Microsoft Dynamics CRM 4.0 client provides enhanced support for multiple languages and currencies, making it easier to deploy Microsoft Dynamics CRM 4.0 across countries.

Microsoft Dynamics CRM 4.0 supports multi-language deployment. All users can use the language they select to seamlessly work and share data. Users can also create and save reports in their native language. These reports can also be easily shared among users in different languages.

Microsoft Dynamics CRM 4.0 also allows transactions in the local currency. To complete the report, the CRM system saves the list of international rate conversions and can automatically convert the existing currency to the base currency (? Automatically converts currency amounts to a base currency ).

IV,Elastic hosting(?)Solution and "Multi-Tenancy"(? Multi-tenant)Deployment

To maintain data independence, many CRM solutions require organizations to support multiple groups of CRM software users (?). For example, a main company (? A hosting company) may have many customers who use Microsoft Dynamics CRM, or a group-based company may need data from its subsidiaries to be independent.

In the past, a separate server was required for each customer's deployment. Microsoft Dynamics CRM 4.0, designed based on the "Multi-Tenancy" structure, allows an organization to run multiple independent Microsoft Dynamics CRM instances on a single server.

Since Microsoft Dynamics CRM 4.0 supports deploying multiple instances of a product on the same physical hardware, multiple customers or business organizations can independently execute their Microsoft Dynamics CRM applications. This not only makes managing those customers easier, but also increases hardware usage and overall operating costs.


V,Improved availability, performance, and testability(?)

Any company wants to maintain 24x7 availability of its CRM system data. Microsoft Dynamics CRM 4.0 includes a series of meaningful enhancements in availability, performance, and testability to ensure the continuous availability of CRM system data.

Microsoft Dynamics CRM 4.0 supports solution component clusters, including Microsoft Exchange Server, CRM Web Services, and Server Load balancer. The e-mail router includes a variety of recognized performance and measurable enhancements, including parallel inbox processing and
Better support of the program. Microsoft Dynamics CRM
4.0 in the WAN environment, it also has better performance. In the low-speed connection, only the data to be transmitted is transmitted. The image function of SQL Server can be
The dynamics CRM database stores copies out of one share, so once the database fails, Microsoft Dynamics
The CRM system can automatically switch databases within a very short period of interruption.


Original article address: What's New in Microsoft Dynamics CRM 4.0

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