After 30 years of rapid development, the property service industry has achieved remarkable results, and its operation scale and number of practitioners have surpassed the historic hotel tourism. However, in the process of high-speed development is also facing the problem of the lag of information construction. Especially in the 21st century information era, the state promulgated the "Property Management regulations" and "real right law", the increasing awareness of customer rights, as well as the continuous rise in human resources costs, more intense market competition has made enterprises feel the pressure of survival. How to survive in the fierce competition, development, the application of today's world advanced management ideas and technology crystallization-enterprise resource planning information Management system, is a convenient way!
However, in the face of the market, a variety of mixed business management software, who can I use? I think to choose a really good, suitable for enterprise management software, first of all to get out of the wrong type.
Myth One: Software selection is a matter of information department
Enterprise management software Selection is a very important work in enterprise information construction, which is directly related to the success or failure of enterprise informatization construction. However, many enterprises mistakenly believe that "software belongs to the computer technology category, selection is the information department, as long as they agree on the line."
As the name implies, enterprise management software to solve the problem of enterprise management, can meet the needs of managers only software users can make accurate judgments. And let a responsible maintenance of computer, software, network normal operation of the Department to undertake the selection of work, the result is "decision-maker", the occurrence of false election is inevitable.
Myth two: Enterprise management software is ERP
The enterprise management software in the market is divided into two categories: special business management software and enterprise resource Plan management software (abbreviated ERP). The former is a single business for the management of the software (such as fee management software, financial management software, customer management software, office management software, human resources management software, procurement inventory management software, etc.), most of the current market claiming to be "ERP" software, in fact, only realize the ERP software in one or several functions, The information of each subsystem is isolated, the information resource is difficult to be fully integrated and fully utilized, and the system Information integration and sharing is low. The latter is the enterprise resource planning for the management of the system, providing an integrated solution.
Myth Three: The higher the degree of personalization, the more suitable
"The higher the degree of personalization, the more applicable" is the standard that some enterprises use to judge whether management software can be used for me. In this era of advocating personalization, it seems to be beyond reproach, but for a mature, adaptable enterprise management software, but it is a pseudo-proposition.
First of all, the management model of any industry has a law can be found, the general character is far greater than the personality, otherwise the industry standard will not exist value.
Secondly, a set of scientific, rigorous and perfect enterprise resource planning management Information System is established in the industry common standard framework research and development, management objects covering the overall enterprise resource planning, personalization rate is quite low.
Moreover, the vast majority of "personalized demand" is essentially a common demand, but the software developers themselves did not realize. Software vendors attribute The defects of the software itself to the individual needs of the user, whose essence is to conceal the lack of research and development capabilities. Therefore, the enterprise must not be "what you want to help you do what" myth-like slogan confused. Otherwise, enterprises not only have to bear the expensive software development and maintenance fees, but more importantly, the wrong personalized requirements using software implementation, will inevitably accelerate the wrong process, and even lead to the collapse of the entire management information system.
misunderstanding four: ERP software can not achieve office automation
Office automation refers to the application of computer and computer software technology to the effective management of enterprise workflow, the realization of automatic document flow, for managers to query the implementation of the work to provide convenience. For enterprises that have not yet used ERP software, office automation software (OA system), to standardize staff behavior, improve work efficiency, reduce office costs really play a big role. ERP software is oriented to enterprise core business process design, is a set of workflow, logistics, capital flow, information flow as one of the closed-loop management system, not only can realize the management of the workflow, dynamic timely reflect the business management status, and the efficiency of the processing of documents is not comparable to the OA system.
Myth Five: to meet the final demand is the good software
There are two kinds of enterprise management software in the market, one is data access software, the other is process management software. The former is based on customer final demand development, so some people call it professional excel. This kind of software is developed by computer programmers in accordance with the requirements of customers, although it can meet the final demand of customers, but the technical content is low, the data islanding effect is obvious, lacks the management thought and the process control. The vast majority of enterprise management software in the market today belongs to this kind of software. The latter is designed by people with senior management experience in the industry, is based on the industry's common standard structure on the basis of enterprise core business process development, not only strong applicability, high technology content, data is highly shared, and can faithfully implement the manager's will, to the manager answer "if ... The question of what will be, bring to the user more is the modern enterprise management thought and the effective supervision means.
misunderstanding six: must be consistent with the current working habits of enterprises
A set of mature management software based on the common standard architecture of the industry to provide users with the core business process can not be fully consistent with the current work habits of enterprises, unless tailored, otherwise, through information construction to optimize business processes, improve efficiency. For example: Procurement Department prepared material procurement plan, under the manual management must through the warehouse and Finance department triage, lead approval procedure can be implemented, the purpose is to prevent inventory backlog. In the management software, the warehouse and financial Department triage procedure is not exist, because the best purchase volume (NET demand) is provided by the software, although it is not consistent with the current working habits of enterprises, but high efficiency.
Myth Seven: The software that can reduce the manpower cost is the enterprise need
The manpower cost of the property Service enterprise accounts for more than 60% of the total operating cost. Investors and business management face unprecedented pressure when the fee standard is unchanged for ten years and the manpower cost increases exponentially. So they hope to reduce labor costs by using enterprise management software. So, the use of enterprise management software can certainly reduce the cost of labor? The answer is: not necessarily. For example, an enterprise with no management software before the 6 financial personnel responsible for the collection of more than 30 project units of the audit work, the use of management software to reduce to 2 people. The same unit, in the use of management software before the property inspection only to save paper data, the use of management software after the property inspection results must be deposited into the system, so that not only the reduction of staff instead of the increase of 1 clerks dedicated to handling the copy. In addition, enterprises that use ERP software often need to add computer professionals to keep the software running properly. Therefore, whether enterprise management software can reduce labor costs is also due to business because of the matter.
Of course, the use of a set of good quality ERP software, will be able to significantly improve staff efficiency and effectively reduce the business risk (due to management loss of financial compensation). Business risk is reduced, even if the cost of labor has increased, in the long-term perspective is still worth the money.
misunderstanding eight: b/S architecture software is better than C/s architecture software
In layman's words, all the software that can be accessed through a computer browser is b/s architecture, and the software that needs to be accessed by the client installed on the computer desktop is the C/s architecture. The former advantage is that in any computer can access the Internet to the software, the lack of one is vulnerable to hacking, and the second is to process the data for a long time, especially when querying multi-layered data more prominent, so the architecture is mostly used for Web site or data access is not a small amount of enterprise management software. The advantages of the latter just make up for the shortcomings of the former, the disadvantage is that the computer does not install the client can not access the software, the use of inconvenient, especially out of staff, if you do not carry a laptop installed client can not access the software. Thus, both architectures have their merits and demerits. In order to avoid weaknesses, individual ERP software processing business using the C/S architecture, query data, approval operations and interaction with the customer using a/b structure. The software that uses hybrid architecture is the most needed for the enterprise.
Myth Nine: Buying software is not as self-developed
It is not the best choice to build a team to develop software that maximizes the current management needs of the enterprise. The investment in research and development funds is much higher than the cost of purchasing software, the second is the demand from the various functional departments with strong personal color (this point in the property services industry is particularly prominent, because it has not yet established a unified management Service standards), management technology content is low, random, high frequency of modification Third, in order to ensure the normal operation of the software research and development team must exist for a long time, enterprises need to bear huge maintenance costs.
------This article originates from the "window of China's property"
Nine misunderstandings of enterprise management software selection